Explore our exclusive selection of videos from the RX Conference, showcasing the latest insights and innovations in Rock RMS. Delve into these keynote presentations, breakout sessions, and past RX content to uncover strategies and ideas that will elevate your Rock RMS experience.
AI is flooding every channel with synthetic content and simulated care. That makes what ministry offers increasingly rare. This session cuts through the fear and hype. Church leaders leave knowing what AI can and can't do and why their calling is the one thing the algorithm won't replace.
Rock is moving fast and this is your front-row seat. You'll learn about what's new, what's launching, and what's on the horizon. Understanding where Rock is headed is strategic: the more you know, the better you can position your church to use it to its full potential.
See how the Rock community grew this year and where it’s headed next. Discover how the latest Rock AI tools now power the community, what’s changing to keep every church secure, and why Rock is more than a ChMS. Then celebrate the people who make this community what it is.
Ministry by Design is a framework for seeing church ministries not as a set of programs, but as interconnected systems built around how people actually move through church life: noticed, connected, formed, cared for, developed. This session introduces the framework's three components and shows how it fills the gap left by operating systems like EOS, giving leaders a clear order of operations for diagnosing what's broken and fixing the right problem first.
See everything AI brings to Rock: the AI Agent doing real ministry work, AI Prayer Automations making sure all requests get prayed for, the Community Knowledge Base putting answers at your fingertips, the new MCP integration, and what's next for AI in Rock. Whatever your background is, you'll leave knowing how to put these tools to work at your church.
Get an inside look at what makes vision-driven ministry possible when leadership, communications, and Rock teams truly understand one another. Executive pastors and Rock/digital leaders from two churches share cross-role perspectives on trust, clarity, and collaboration, revealing what each side really needs to move faster and build better. Walk away with practical language and mindset shifts to close the gap between vision and execution at your own church.
As a senior pastor, Jimmy Witcher has wrestled firsthand with where AI helps ministry and where it gets in the way. In this practical session, he'll share how AI can serve as a powerful tool for research, content development, communication, and everyday problem-solving, along with the cautions and boundaries he believes matter most. The goal isn't to replace people or spiritual discernment, but to use new tools wisely to help us do ministry better.
Most church leaders hire for charisma and fit. Early on, that feels right, but leaders who scale hire differently. Your early team needs someone who holds both vision and details: an operational systems thinker who builds the infrastructure your growth depends on.
Turning on Rock IQ is the easy part. Getting it into the hands of a large staff across a large organization, with all the excitement and hesitation that comes with it, takes a plan. We'll share how LCBC approached testing, piloting, and setting expectations for Rock IQ, along with what we would tell any church getting ready to do the same.
Most conversations about AI in your church will start with your tech team, but it's the senior pastor and leadership team who ultimately decide whether it moves forward. This session walks through Kingdomcity's journey of rolling out AI tools across our staff: where we started, what we prepared for, what surprised us along the way, and how our team actually took to it. Expect practical, non-technical takeaways for any pastor or leader weighing up whether to switch these tools on.
Same church, same Sunday, two totally different welcomes—because your people are different. Your website? It hands everyone the same brochure. Come see how The Summit Church rebuilt its site and app to actually know who's showing up, using data already sitting in Rock RMS. Your church has it too. Let's put it to work.
Rock Mobile just had its biggest year yet, with two major version releases plus a steady stream of enhancements and fixes to empower your ministry. It's never been a better time to have a Rock-powered mobile app! Join us for this non-technical review. The new Outreach Toolbox brings personal relationships and follow-up into the app for the first time. Connections was rebuilt from the ground up. The Voice Agent puts conversational AI in your members' hands. iOS got a visual refresh with native glass. And for those who write Lava, Helix opens up a world of functionality without new blocks.
You've seen Lava Applications in Rock and thought, someone smarter than me built that. This session is here to change your mind. We'll walk through building a complete, real-world Lava Application from scratch. Along the way, you'll see that the skills you already have are enough to get started, and that the gap between 'I use Rock' and 'I build in Rock' is smaller than you think. Leave with working code, a repeatable pattern, and the confidence to build something of your own
Rock is incredible. It does things that no other ChMS has even thought about doing. But what makes Rock even greater is the amazing community. That's YOU! That's me! Don't miss out on the best part of Rock!
In this hands-on workshop, church leaders will get a practical introduction to how systems work together to turn first-time visitors into church family. You'll inventory your current ministry programs, classify them against the strategic Ministry By Design framework, surface critical gaps, and leave with a clear diagnostic of your systems.
Every ministry has valuable things to share, but not every message needs to be sent as an email, text, or push notification. If church communication isn’t organized, people can feel overwhelmed, messages compete for attention, and the most important next steps might be missed. In this breakout, we’ll talk about moving from overcommunication to intentional communication. We’ll explore how to create a monthly communication plan, train ministry subject matter experts, set healthy guardrails, and use Rock tools to send the right message to the right people at the right time. Join us to build a clearer communication strategy. If your church is sending too many emails, texts, push notifications, or all of these, this session will help you create a practical plan to communicate less often but more effectively. Join us to learn how to communicate with more purpose and less clutter.
A system as powerful and customizable as Rock can be a double edged sword. Every layer of protection and security that you can add is one that can be removed as well. Unfortunately, the biggest vulnerability in your system might be sitting next to you in the office. In this session we’ll cover the fundamentals of cyber security and the specific ways you can misuse tools in Rock to create vulnerabilities. In this age of global internet and AI, anyone can be a hacker, let’s not make it easy for them. **No servers were harmed in the creation of this session.
Ten years of running Rock check-in at The Crossing taught us a few things the manual doesn’t cover. This session shares those nuggets: kiosks that set themselves up, logins that don’t expire at 8:45 on Sunday, the one printer setting behind most label jams, and what to watch for when moving to Nextgen. It’s about kiosks, printers, and labels (oh my!), not check-in configuration (every church does that differently anyway.)
We’re all busy, our ministries have a lot going on, and our congregations are bombarded with emails. Standard emails get ignored, and creating beautiful ones from scratch every week is exhausting. Today, we’ll cover how to leverage Rock RMS, streamline content planning, write emails people actually read, and empower your ministry leaders to do the same.
The future of check-in is here today. If you've been considering Rock Mobile but haven't yet made the switch, this may be the final confirmation you're looking for. Why should organizations like Chick-fil-A and Disney have all the fun? Let's re-envision what your check-in experience could look like, with Tap to check-in, Proximity check-in, and Check-in celebrations!
Learn about the different phases of work. Everyone has strengths and weaknesses that can bless each other when we work together and focus on our strengths not our weaknesses.
An honest conversation about the exhaustion—and how hard it is to stay in the fight when one visible mistake outweighs a thousand wins nobody saw. The calling doesn't make it easier; it raises the stakes, and there's real spiritual battle behind this work. I've wrestled with all of it. You're not in it alone. We're in it together.
A practical look at Rock’s event registration, calendar, and group tools, covering template strategy, common registration pitfalls, how to get more out of Rock’s calendar, and how groups connect everything from check-in to name tags. We’ll also walk through how we use these features for our youth camp plus a few extra Rock tools that make big events manageable.
Agentic AI is ready to do real work in your ministry. In this session we'll share Kingdomcity's journey from curiosity to implementation: how we audited our organisation to find where AI could genuinely help, and how we're now using Rock IQ alongside other AI tools across ministry and admin. You'll leave with an honest picture of what adoption looks like, including what didn't work, plus a practical starting point for your own church, whatever its size.
Want to build custom interactive screens with live data, no block required? Helix opens the door to this new functionality, exactly as you define it. We'll explore what's possible in Rock Mobile v20, along with iOS 26+ Liquid Glass, style hooks, commands, and more.
This session provides an overview of how Steps can help organize, understand, and support a person’s engagement journey. It explains the value of using Steps to create visibility, track progress, guide processes, and inform decisions, while also outlining the basic considerations for designing and managing a Step Program effectively.
Rock Mobile Chat gives your church a place for real community inside your app, connected to the people and groups you already manage. In this session, Highlands Fellowship shares the full story of launching it across a multi-campus church: how we set up channels, how we let people join the right channels by themselves, and the settings that caught us off guard. We'll also tell the story of the day chat went sideways, and how we're working to catch it next time without waiting for someone to speak up. You'll leave with a launch checklist you can use right away.
You can't train a team you don't know. Most Rock training fails because we train the system instead of the person doing the job. In this session I'll share how our team at Gateway Church gets to know staff across multiple campuses and ministries, then builds training around what they actually do: finding the right person on every team, documenting only what matters, and keeping people current long after go-live.
Jesus commanded his followers to go and make disciples. However, he didn’t give a detailed blueprint for how we teach them to obey everything Jesus said and did. In this session we’ll discuss the innovate ways you are helping others follow Jesus.
A meetup of the data analytics topical hub.
Share insights, ask questions and collaborate in this unique facilitated whiteboard session tailored for developers and highly technical staff who want to continue to hone their Rock skills and strategies.
Share insights, ask questions and collaborate in this unique facilitated whiteboard session focused on the experiences of churches that recently launched on Rock, are in the middle of a Rock implementation or are exploring the idea of joining the community.
Hear how we scaled core Rock features to simplify mission trips from application to departure. See how we relieved the administrative weight with streamlined operations, training, requirements, and communication so the staff and team could spend less time chasing details and more time focusing on people and the mission.
See how AI-powered composers are changing the way solutions are built in Rock. This session walks through the experimental Code Composer and Workflow Composer, showing how they turn natural-language requests into functional Rock experiences using platform knowledge, established patterns, and native capabilities. We will explore what these tools can create today, what we have learned while developing them, and how they could help administrators and developers bring ideas to life faster.
With Rock, you can build almost anything your church asks for.....that's the problem. This session applies proven product principles to church tech, showing Tech Staff how to move from "mercenary" to "missionary" and Ministry Leaders how to move from ordering features to owning problems. Leave with a practical scorecard your team can use on every future Rock project.
A successful team shares roles and responsibilities, not living in silos. Teams work best when roles are shared and collaborated on, not hoarded and walled off from others. Do you have silos on your team? If so, how do you tear them down and build a unified team? Learn how Dwell responded to two major staff changes where silos existed, and how we built a unified Rock team.
This session covers two key security topics: how admin customizations in Rock can unintentionally introduce vulnerabilities, and how a web application firewall can help protect your instance against malicious requests. Topics covered include: workflows, Lava, SQL, and API keys as common sources of introduced vulnerabilities; the risks of not applying Rock updates quickly; blocking traffic floods (DDoS filtering); stopping known attack patterns using the OWASP Core Rule Set while allowing exceptions for legitimate staff activity; utilizing access lists to block known malicious users; and upload scanning for viruses and harmful content. We'll share best practices and warning signs to watch out for.
Rock's most powerful solutions often happen when you combine the features that are already there. In this session we will walk through how we used Helix, Groups, and Group Scheduling together to build a custom holiday volunteer signup that serves both the volunteers and the ministry teams. We hope our experience will inspire you to come up with great solutions for your teams.
We replaced Power BI with an AI-powered internal platform that transformed how we do reporting. It doesn't just pull in Rock RMS data, it integrates every major data source across our church into one hub, and lets us build custom data sources for special staff projects. This session covers why we made the switch and how it's changed the way our ministries use data.
Every Rock question already has an answer. The hard part is finding it. Learn how to get answers in seconds, navigate the refreshed docs with ease and start free Rock U classes that take you from Rock 100 to Lava. Leave knowing exactly where to look.
Rock is a powerful, flexible platform that can support ministry in almost unlimited ways. But as ministry and Rock usage grow, performance can fall short of expectations. In this session, we will unpack common bottlenecks and practical fixes to improve speed, reliability, and user experience.
This presentation will explore both external and internal Rock tools designed to help mission teams and church members stay connected and informed throughout the life of a trip. We’ll walk through public-facing mission team pages that highlight fundraising progress at both the team and individual level. Additionally, we’ll cover external tools for team leaders to track participant progress, view requirements, and learn how to build, customize, and maintain these pages effectively.
Giving volunteers access to Rock is easy. Giving them the right access — and removing it when they stop serving — is the part most churches skip. Learn how LCBC Church built an automated volunteer access system inside Rock: additive roles, a hands-off onboarding pipeline, and a 60-day inactivity offboarding workflow that runs without staff intervention. You'll leave with a data classification framework and a blueprint you can start building the same week
How Rock IQ and the Rock Community Knowledge Base can serve your church
Every church fights two battles: getting people through the front door and keeping them from leaving through the back. Most tools chase the first. ERA solves the second by tracking who's drifting before they're gone, so you can reach out personally and help them stay plugged in.
Everything landing in Connections, walked through in one session: the new Hub, the Operational Snapshot, public and SMS-based request intake, and celebration reporting.
Venture Church built dashboards nobody opened. Then we built dashboards that are useful to everyone. The journey, the mistakes — and whether dashboards still matter now that you can just ask an AI.
Out of curiosity, I ran an experiment: could AI write our Golden Circle submission? Seven minutes later, it handed me a polished outline... and it completely missed the point. This is the honest, behind-the-scenes story of what happened next: the real prompts, the drafts I threw out, the late nights I’m not proud of, and what I’d do differently. No technical background required.
Great design doesn’t always require a complete redesign. Sometimes, a few thoughtful changes can make all the difference. In this session, we’ll explore practical design techniques that can elevate your Rock RMS website. We will explore small styling improvements and visual polish to creative interactions and ideas that add a little extra “wow” to your website.
Most church AI conversations focus on tools for staff. But what changes when AI becomes part of the public church website? In this session, I’ll share how ONE&ALL Church is building and testing an AI-first experience on top of Rock RMS. The public AI concierge helps visitors plan a visit, find messages, explore groups and serving opportunities, discover events, and connect with care using approved public content and guarded, structured responses. We’ll walk through the concept, demonstrate the working experience, unpack the architecture and build process, and examine the tools used both inside and outside Rock. I’ll also share what worked, what did not, and the practical tradeoffs involving accuracy, privacy, security, content freshness, cost, performance, and long-term maintenance. Finally, we’ll explore WebMCP, an emerging browser standard that allows websites to expose safe, structured capabilities directly to AI agents. Attendees will leave with a practical architecture pattern, a guardrail checklist, and realistic first steps for making their own websites more useful to both people and AI.
When something breaks, everything may feel like pressure telling you to move fast, so in a panic you start changing things until something seems to fix the issue and you move on, but then something else breaks because of that "fix." This session is about having a plan before that moment hits, a way to work the problem when the pressure's on instead of just reacting to it, so it can be calculated, excellent, and effective. We'll walk through real examples, some quick, some that were more puzzling, and you'll leave able to handle the next one well, so your team is freed up to do what matters most: bringing God glory.
In this session, we'll take a look at how following works and what the benefits of following different entities are. You'll leave with some quick wins to take home to your team about how they can use following to increase visibility on relevant people and items
By the end of this session you will have watched a half dozen real, useful AI tools get built from an empty text box in Lava, and you will believe you can go home and do it yourself before dinner.
You’ve started using Rock’s Learning Management System; Now make it work better for your people and your team. Explore practical enhancements we’ve made at Christ Fellowship, including automatically moving learners into their next class, making program completion easier to see, and adding simple visual touches that improve the learner experience. You’ll leave with approachable ideas you can apply to your own LMS.
Every church has people who raise their hand to get involved... and then disappear. Rock's Connections feature exists to make sure that never happens. In this session we'll explore practical ways to use Connections to move people from first contact to fully connected — from membership and follow-up to volunteer onboarding. Along the way, you'll see the latest v19 enhancements in action and how they make it easier to spot exactly who needs follow-up. You'll leave with workflows and ideas you can adapt at your own church.
Rock reporting offers something for everyone. This session will explore Rock's vast reporting suite, from data views and metrics to 3rd party visualization tool integrations. We'll discuss how to put the pieces of reporting together in a way that is organized, clear, and repeatable so that our churches are equipped with the data they need to make informed decisions and serve people well.
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