Question

Photo of Janae Guay

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Rock RMS - Check Scanner

Is there any known issues with the Rock RMS check scanner? My Canon CR-L1 has not had any issues previously but not it says my scanner is not ready and I need to verify if it's powered on and connected, but it is.

  • Photo of Bill Sheeler

    0

    Our CR-120 did the same, and it turned out that it had died, so I ordered a new one. Haven't had the time to send it to Canon for possible repair.  I replaced cables, reset according to the support page, and still it wouldn't work.