Question

Photo of Robbie Funderburk

0

Check In Label First Time Trigger

1

We have had checkin running now for a month and our people LOVE it!  I have custom configured the lables and feel great about everything except the first time trigger.  We are inputing a date for "first visit" when we have first time guest sign in with kids, but I can not get the "F" to print on the label.  I have proven that it is not a problem with the label.  What might I have wrong otherwise?  As always thanks in advance for the help / advice!

  • Photo of Rock RMS

    0

    The 'F' is not actually triggered by the 'First Visit' attribute.  Instead it checks to see if the person has ever checked-in previously (looking at attendance data).  You can see this by taking a look at the value for that particular label merge field: General Settings > Defined Types > Label Merge Fields, and look at the value for 'First Time Icon'.  It evaluates the Person.LastCheckIn field and not the Person.FirstVisit.

    You may also need to update the value for this defined value to check for null instead of empty string. For example...

    {% if Person.LastCheckIn == null %}F{% endif %}

    We'll be making that change in the next update, but you can also make it now in your system.