Question

Photo of Gracie Bearden

0

PO Box Addresses won't Display on Profile Page

1

When we enter in a PO Box address to a person's profile, only the city, state and zip will display on their profile page. We have been entering the PO Box in Address Line 2 and that's the only way it will show up on their profile. How do we fix this problem? Thanks.

  • Photo of Jim Michael

    1

    What address standardization service are you using? People have reported negative results with Bing but positive results with Smarty Streets when using PO boxes. See https://www.rockrms.com/Rock/Ask/Using/Questions/379 for more detail.