Updated one month ago

Implementation Consultant

Pillars
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Remote
SQL Support Database
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Pillars is a rapidly growing consulting firm that partners with churches across the country to help them implement, use, and extend Rock RMS. Rock RMS is a church relationship management system that is quickly being adopted by churches all over the world (rockrms.com).

As an Implementation Consultant, you will use Zoom and Slack to meet regularly with churches around the country and will help them prioritize and complete tasks related to their implementation, use, configuration, and customization of Rock RMS. You’ll possess a self-starter mentality, enjoy problem solving, have strong communication and customer service skills, and a strong desire to contribute to each church’s success with Rock.


What you’ll do:

• If not already, become proficient with Rock RMS (with provided training)!

• Help clients install and configure Rock RMS.

• Help clients migrate data and processes from other software solutions to Rock RMS.

• Lead regular project meetings with clients to gather requirements and be their Rock subject matter expert.

• Share best practices with clients.

• Work closely with our entire team to share and learn from each other.

What we need to see in a candidate:

• The ability to quickly learn and apply new concepts.

• Exceptional troubleshooting skills.

• Demonstrated communication and customer service skills.

• The ability to prioritize and manage multiple concurrent tasks/projects.

• A passion for working with and helping churches!!


Bonus Points for experience in any of the following areas:

• Rock RMS

• HTML/javascript/Bootstrap/LESS/css

• SQL

• C#

• Church infrastructures (ministries, groups, giving, events, etc.)


Benefits


We believe in providing benefits that enhance the lives of our team members. At the top of the list is full family medical/dental benefits at no cost to the employee. We also provide a competitive salary, 401k matching, and a generous holiday schedule.


Rock RMS Job Board Policy
Rock is a growing community. While the harvest is great the workers are few. We highly discourage actively recruiting from other churches. The positions are provided for those outside of church staff or for those who feel led to move to a new opportunity.
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