Updated 5 months ago

Solutions Administrator

Kingdom First Solutions Inc (KFS)
HTML/CSS Rock Admin Sales SQL Support
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Kingdom First Solutions is looking for a full-time Solutions Administrator to join our team. We're looking for someone with a love for learning, doesn't get frustrated easily, and has excellent communication skills.

Here’s a quick look at what you can expect your day to look like at Kingdom First:

  • Customer service that shines even when you haven't had your coffee yet
  • Coordinate communications with new and existing customers
  • Demonstrate, train, and answer questions about RockRMS
  • Compose clear, concise documentation and release notes in a web-friendly format
  • Engage in daily/weekly video meetings to coordinate projects and discuss priorities
  • Update our website and social media with new product information
  • Troubleshoot flubs and quirks on too many OS and browser variations

Qualities we're looking for:

  • Be a good person who plays well with others. We want you to be confident in your skills, but willing to check your ego at the door.
  • Be self-motivated, detail-oriented and able to handle multiple projects with competing deadlines. We can guarantee you’ll never be bored here, but you'll have to know how to keep up with a smile and a positive attitude.
  • Be willing to research, learn, and share new practices for our betterment.
  • Be able to build and maintain positive, productive relationships with clients and the Kingdom First team. We're in the people business.

Some requirements you need to have:

  • A working knowledge of Rock RMS. You don't have to be an expert, just understand what it takes to be a successful Rock admin. Experience in SQL or Lava would be a plus.
  • Know how the web works. You'll need to troubleshoot product, browser and device behavior with technical and non-technical clients. Experience in HTML or Javascript would be a plus.
  • Dedicated office space at home. Kingdom First has always been a full-time remote organization. If you've never held a permanent full-time remote position, we'd suggest skimming a copy of David Hansson's Remote or read the Spark Notes summary.
  • Customer service experience. Prior work with non-profit ministries or churches is preferred. Social media familiarity would be a plus.
  • A sense of humor. Our ideal candidate may be able to quote Monty Python and The IT Crowd on a semi-regular basis.

Sound like your kind of gig? Apply below. This position is full-time remote with a team dispersed across the United States.

Rock RMS Job Board Policy
Rock is a growing community. While the harvest is great the workers are few. We highly discourage actively recruiting from other churches. The positions are provided for those outside of church staff or for those who feel led to move to a new opportunity.
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