As your organization grows, you'll find an increasing number of people sending large emails. Chances are good that not all of them understand the intricacies of your communications strategies. Rock has just the thing to help you maintain quality in growth – approval settings for emails that are sent to a large number of people.

Approving Emails

By default, emails that are sent to 300 or more recipients will require approval. This number can be changed by configuring the block settings of the Communication Entry block (for the simple editor) or the Communication Entry Wizard block (for the wizard).

When an email requires approval, its status will be set to Pending Approval and members of the RSR - Communication Approvers group will receive an email. Note that this is the only group that will receive the approval emails.

A communication will not be sent until it's approved by a person with approval access. By default, these are the RSR - Communication Administration and RSR - Communication Approvers roles. Before a communication is approved these roles have the ability to edit the communication to ensure it meets the standards of your organization.

Any individual with approval access can view a complete list of communications waiting for approval from the Communication History page. The filters on the Communications List block allow approvers to view communications from anyone in Rock, with additional filters for status.

Additional security roles can be added to approve communications by adjusting the block security of the Communication Entry Wizard and Communication Entry blocks. Simply add the new role to the Approve permission of these blocks.

Approver Notification Emails

By default, the System Communication for approval emails is Communication Approval Email. Just like other communications, you can customize the content of your approval notifications to suit your needs.

If you need to take it a step further, you can use an entirely different System Communication for these approvals. Simply go to Admin Tools > Settings > Communication Settings and select the System Communication you want to use instead.