Book Detail

Handle Broken Images

If you’re finding that some of your images aren’t appearing in your email, be sure your Public Application Root setting is configured with the proper URL. This can be modified under:
Admin Tools > Settings > Global Attributes > Public Application Root

Broken Email Image

1

Broken Image - An email containing an image that can’t be found due to a misconfigured Public Application Root may look like this.

Your Public Application Root will be formatted like https://www.organization.com/ or https://rock.organization.com/ or similar, depending on your web address. Note that the forward-slash at the end is required.