Communication Medium - Email is the default communication medium, but this can be updated from the communication selector at the top of the page.

Recipients - The recipient list will be filled with all the people you previously selected as recipients. Don’t forget that if you start with a blank communication, you'll need to enter all the names manually. Sometimes you may see some names in red. These names either do not have an email address or have been marked as not wanting emails or bulk emails.

Additional Recipients - Click this button to see a list of all your recipients. From there you can add additional people or remove people from the list. This button won't appear if all of your recipients fit on the screen.

Add Recipient - Click the ti ti-plus button to add a new recipient to the list.

Template - If you would like to use a previously created email template, you can select it here. For more information on creating templates see the Email Template Survival Guide. This page can be set with a default template.

Bulk Communication - Determine if this message should be treated as a bulk email. Bulk emails will have an unsubscribe link added to them and will exclude people who have asked that they not receive bulk emails. If you can't see this option then the email is being treated as bulk.

From - Fill in the name and email address from which the email should be sent. By default, your contact information will be used, but you can change this as needed.

Reply to Address - You might want replies to go to a different address than the one you're sending from. For instance, when you send emails from the organization's leader, you may want the replies to go to an administrative assistant.

Subject - Enter the subject of your email. A well-written subject can greatly increase the response rate of the email. Here are a few tips: provide context for the content of the message and a hint about the organization sending it. Remember to focus on catching the eye of the reader. You can use Lava merge fields in your subject line if enabled in the block's settings, so by all means be creative.

Schedule Send - If you'd like, you can delay sending your message until a date and time in the future. What a timesaver!

Show Attachments - If enabled in the block settings, you can add any number of attachments to the email. Why limit a good thing?

Message - Now the fun part: your message. While you can enter any generic message in this box, consider personalizing your message using Lava merge fields. Personalization is one of Rock's main strengths so be sure to use it to its fullest.

Send Communication - The moment of truth. Have you sent a test email? Is your recipient list accurate? Did you proofread the message? When everything's in place, you're ready to send your creation.

Send Test - Before sending the email it's wise to send a test. Using the Test button will send the contents of the email to yourself (the currently logged in person). The first recipient will be used to process any merge fields in the email.

Save as Draft - Finally, you can send the communication or save it as a draft to be completed later. This draft will be available to complete from People > Communication History. Take the time to get it right!