Technically a single pipeline is all you need in Rock. After a while though, you might find that your single pipeline becomes complex, especially if you have multiple numbers that you are supporting. In this case you can create additional pipelines. Please note though that a single SMS phone number can only work with a single pipeline, but a pipeline can service multiple SMS numbers.

To start, navigate to Admin Tools > Settings > SMS Pipeline. From here you can add, delete or edit your list of pipelines.

Click the ti ti-circle-plus button to add a new pipeline or click an existing pipeline to access its details. You can edit the 'Default' pipeline that ships with Rock, or you can create your own. In this example we’ll add a new pipeline from scratch so you can see the process.

The first thing you’ll need to do is provide a name and description for the pipeline. If you have multiple pipelines, be sure to make the name and description clear.

Click the Save button, and that's all you need to start configuring your new pipeline using the instructions in the above sections. Remember, each pipeline can be associated with its own webhook (see below) for added flexibility.