In the past, each SMS feature included its own webhook. The SMS Pipeline condenses those features into one place, so you only have to use one webhook. That means you can use a single phone number for a variety of different purposes. To set your number up for the SMS pipeline in Twilio, set the A Message Comes In URL to:https://YourServer/Webhooks/TwilioSMS.ashx?SmsPipelineId=YourPipelineId If you need multiple SMS Pipelines, you can link each one to your phone numbers by specifying the pipeline’s ID in the URL. See the Integrations chapter for more information on setting up Twilio in general.