Hi,I'm installing RockRMS in WinHost for the first time. When I first tried to run Start.aspx I got a permissions issue. I was able to resolve that by creating a web.config file with the code above and uploading to the root site path.<configuration>  <system.web>    <trust level="Full" />  </system.web></configuration>However, I can't get passed the database configuration page. I keep getting the error below and I am unable to resolve. Co...

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How do you create a group viewer that is filtered to only display a few group types? It's mentioned in the docs but I can't make sense of filtering

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The option specified in the title of this post exists in check-in areas as the check-in rule. It sounds like it saves a parent's preferences when checking in their child but doesn't behave this way.Example: A child who is 3 1/2 wants to check in. This puts him in both Preschool A and Preschool B classrooms, so his parents choose Preschool A. When they come back next week, it asks them again, and so on. Shouldn't this mark their record with a default value? The same goes for grades, which...

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We are new to The Rock and are just learning it. I'm testing the check scanning software. The documentation says to launch the software and log in. I cannot figure out how to launch the software. This seems pretty basic but I am stumped. Where do I navigate to to launch the check scanning software?

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 Hi,I was making some updates to a calendar and registration when my site just froze up and went down.  I was not sure if it was something I did or not.I logged on to our server and noticed that the IIS Worker Process was using 95%-100% of CPU.  Further investigation shows that it is the Default App Pool that is using these resources.Does anyone know what would be causing this and why it would just start happening out of the blue?  Out site is basically down because t...

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With the advent of eRA we treat weekly attendance tracking very seriously.  We have Connection Cards and have written a workflow to capture that info and place those folks into a group and they are marked as attended.   We are actually going through that group every week as a staff and checking who we saw in attendance at a weekend service who may not have turned in a Connection Card.   What is the best way to have my Serving Teams show up as attended within that group?  L...

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I had been trying to find out certain things in Rock RMS. I had been researching for Free and Open source Church Management Systems when I can across Rock RMS. Rock RMS seems to be a fantastic software for a church but I have some questions before diving into using it. Some of the questions are: 1. Is it really a free and open source software? 2. Can it be rebranded? I mean can things like Rock's logos and some other things and designs that are not related to to the church be removed or c...

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Please how and what is the fastest way to make changes to the internal and external footers? How did you make changes to the attribution of Rock site's internal and external footers? Also, are there anything that I might need to modify as regards this and rebranding in order to suit the design of a church which I need to be aware of since am new to Rock? Please is there a central place or file(s) I need to know about in Rock which I might need to make changes to for rebranding in order to eas...

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Dear Team, Why do I get this error? And how to fix this?Last Status Message One or more exceptions occurred calculating suggestions... An exception occurred calculating suggestions for the 'Fellow Small Group Members' suggestion type: The given key was not present in the dictionary.

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Could anyone lead me in the right direction of this error? I get it when trying to view the "History" tab of a profile:Exception in App_Code.tlgeo4oj Message An error occurred in Entity Framework when attempting to connect to your database. This could be caused by a missing 'MultipleActiveResultSets=true' parameter in your connection string settings. Stack Trace  at RockWeb.Global.Application_Error(Object sender, EventArgs e) - EntityCommandExecutionException in EntityFramework Messag...

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I am having a hard time finding the individuals with no giving in a date range. I have tried the following:1. Giving analytics - selecting my fund and saying between $0 and $1. Also selecting the data view I want.2. Creating a data view with the following criteria selected.  ** I also tried giving amount less than $1.00 in case equal to $0 would not work. Both of these return no results. Has anyone else been able to get a list of people who have not given in a date range?

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Hi,I have a few questions regarding how to use Rock. 1. At the bottom of my data view pages, I only have an "Expert To Excel" button but the demo site has many more, including "Merge records into merge template".How do I assign these buttons to my user? 2. I have an account called "Membership". I have a batch called "Memberships 2016". Inside the batch is a single cash transaction for $10 that is assigned to the "Membership" account. I've created a Data View with the following criteria:&...

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Hi RockRMS team,You've got a really solid and exciting system here. I'm from one church, Kingdomcity with locations in Malaysia, Australia, Singapore, Cambodia, Philippines, Botswana & Dubai.We have been using Salesforce for our backend for the last few years, but we realise it is not particularly scaleable in costs for the next century. With the radical growth of the church, we need to either develop a tool in-house, or work with / contribute towards a tool where we have the ability to h...

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Hey friends, our church is looking to move from easy tithe to something that will work better for us. We are looking for two things in particular.  1. Rock integration 2. Quicker funds transfer.  Sometimes our funds are held for 5-7 days before they are available. we are looking to make that significantly less.  I love how rock / payflow pro keeps the user on the rock site, and allows the user to view their records and history.  I also love the integration with r...

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We are having trouble with our check-in labels.  We have several PCs set up running the Windows Client with Zebra G420k printers attached with a USB cable.  The labels look great and everything works perfectly on these machines.  The problem is with our iPads (and Zebra G420k printers connected via ethernet, or via an Airport Express).  These labels print black boxes on every tag whether there or not there are allergies or legal notes.  It also prints an ampersand aft...

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Does anyone have a way of displaying the calendar event detail image as a thumbnail on the main calendar view page? It would be nice to help the events stand out.

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Hi, I failed to find any guide here on how to setup office365 or google for work as default email SMTP relay for RockRMS. Are you able to guide me accordingly? Thanks.

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Can anyone shed some light on how I would make our logo smaller than what it is on mobile view only?The logo size is perfect on a desktop, but the logo is just a bit too big when viewing on a phone.I have the logo set to 100% in the Header Text section. I believe the logo I uploaded is 279 x 90 Site is: hopeoflebanon.comThanksBrad

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Just installed a fresh instance on external hosting.  The site comes up, I can log in, and start working with it.  I've updated it to the latest version, but it seems to stop running after a few minutes.  I have to Recycle IIS (8.5) in order to get it back up again.  If I log back in and start working again, it'll do it again in about the same amount of time.  Nothing in the log but I found an entry in App_Data\Logs that says it was a shutdown initiated by the hosting...

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Hello, I'm using azure to host like suggested. I made it to the Rock Install steps and its asking for my hosting addresses. I didn't create a hosting address. Is there a guide to complete this step it was not listing in the guide provided.

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I intermittently but consistently have an issue where the modal box that comes up when editing page, blocks, etc, is a thin rectangle that is blank. I've tried using different themes to see if that was the problem, but it did not fix it.  Because the clear cache only comes up in the modal, I can't use it to test.  The only thing that fixed it last time was a restart of the vm.  I really need some help figuring out what is causing this.

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I'm working on getting our sermons on iTunes via feedburner. Using the built in media tools in ROCKRMS and the lava template on Shoulder The Boulder. However I'm running into an issue where the audio path is not being picked up... it's getting a item URL instead. the item url simply returns my feedburner URL/?Item=76 ...or water item it is.  I saw a previous post on this... and I really didn't understand the answer given. I'm not super great with Lava... so i't probably was my ...

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We offer childcare for some of our events. Some require payment. All require names, ages, event name, parent name, parent cell number, special instructions or allergies (to ensure proper adult to child ratio), by event. We are currently doing this extremely clunky. I am asking for child info on an event registration form, and allowing to pay at that time.To complicate things we have events that are ongoing (say a 10 week class). People don't want to register kids and pay for all up front.&nbs...

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I know that it is functionally possible to embed an iframe into my website. (Wordpress driven).  Here, however, is my dilemma.:We haven't pulled the trigger on going to RockRMS yet.  We are testing the waters and trying to get the hang of everything first.  We want to make sure everything will function.  One of those things is to ensure that we can embed certain pages we would want from RockRMS's external website into our existing site.To do this...we attempted to test by ...

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I need help in getting a look similar to this site: https://www.newcovenantbible.org/They have a dark brown color on the top half of their homepage. We are trying to do the same thing but replace it with an image so that it looks similar to this: http://www.churchitnetwork.com/. We only want it on the homepage.Here is our site: http://hopeoflebanon.com/Thanks for any help.

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