Question

Photo of Craig Mashburn

0

Windows Checkin App Errors

Whenever I run the Windows Checkin app I get a bunch of errors starting with...

rockcheckin1.PNG

Someone on Slack thought it might be a problem with IE. It happens on the two PC's I have tried it on using Windows 10 Enterprise, 1803. Seems to load fine using the iPad app.

  • Photo of Craig Mashburn

    0

    Perhaps security related? This is a show stopper for us in our evaluation of Rock. We have to utilize our current PC checkin stations.

  • Photo of Aaron Porter

    0

    Hey Criag!

    I have slept since then, but we had similar problems as well when we first rolled out check-in. My solution was to make sure IE was as up-to-date as possible (it was a Windows Vista machine.... yeah) and I restored IE to all default settings. On a separate computer the problem was with the time and date the computer was very off and causing SSL issues.

    I'd also check your .Net and make sure it's updated and working correctly.


    • Craig Mashburn

      We now have our real server setup with appropriate SSL and it no longers gets that error. I am assuming it was something to do with security on our internal test server.