Question

Photo of Jason Johnston

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Install Error - "Object reference not set to an instance of an object."

Hi.  I am trying to do an initial install of Rock and it got to step 61 on the screen and got this error:

" An error occurred while configuring Rock. Message: Object reference not set to an instance of an object.".

Below is the rest of the log.  Any help would be appreciated.  

Jason


Connected to server via: http://localhost

Server Information

IIS Version: Microsoft-IIS/10.0

.Net Version: 4.0.30319.42000

Operating System: Microsoft Windows NT 10.0.17763.0

Machine Name: COAPP01

Current Directory: c:\windows\system32\inetsrv

64 Bit OS/Process: True/True

--= Install Data =--

Installer Properties

Installer Version: 2_9_1

Connection String

Server: localhost

Database: rock

Username: RockUser

Password: *****

Admin User

Username: RockAdmin

Password: ***** (Ha! Good one...)

Organization Info

Name: CIA

Email: webmaster@ciaresearch.com

Phone: 214-382-2727

Website: http://www.ciaresearch.com

Hosting Info

Internal Url: http://COAPP01.ciabackgroundchecks.com

External Url: http://rock.ciaresearch.com

Timezone: Central Standard Time (sounds like a nice place)

--= Download SQL Step =--

File already existed.

--= Download Rock Step =--

File already existed.

--= Creating Database =--

Database rock does not exist creating it.

Database rock created successfully.

Unziping file: sql-latest.zip

100% unzipped

sql-latest.zip sucessfully unzipped.

Preparing to run sql-install.sql

There are 6379 scripts to run.

10% of scripts run

20% of scripts run

30% of scripts run

40% of scripts run

50% of scripts run

60% of scripts run

70% of scripts run

80% of scripts run

90% of scripts run

100% of scripts run

Successfully ran sql-install.sql.

--= Configuring Rock =--

Successfully created web.ConnectionString.config.

Downloading SQL configuration script.

SQL configuration script downloaded.

Merging values into SQL config script.

Values merged into SQL config script.

Running SQL config script.

Successfully ran SQL config script.

Extracting web.config file for edits.

Error configuring Rock:Object reference not set to an insta

  • Photo of Jason Johnston

    0

    Here is a quick update.  I deleted my entire "rock" table structure, deleted all the files in the wwwroot directory, copied back in the start.aspx and web.config files and ran the install process for the 4th time. It finally worked.  I tried a lot of things so I'm not sure what fixed it.