Question

Photo of Richard Sanford

0

Download Payments Job

We are having a strange problem with the Download Payments job now that we migrated our Rock install and SQL Server db into MS Azure cloud storage...we use to have this job scheduled for 7 am EST in the previous local install of Rock and it downloaded payments and created batches from the PayFlowPro gateway...but now for some reason when the job runs in our Azure install it will indicate it process so many payment transactions successfully but it doesn't create any batches for recurring payment transactions only one time transactions....if I go to Finance>Download Payments and manually perform the download it grabs all of the transactions, creates batches and everything is fine...we event changed the download time from 7 am to 10 am and that didn't make a difference...any ideas?

  • Photo of Mike Penrod

    0

    Hi Richard - were you able to figure this out? We've had the exact same problem for several months but w/o moving (already in Azure). Thanks! - Mike