Question

Photo of Joe Milakovic

0

Zebra ZQ510 printer with Rock ipad checkin

I am having a problem with printing. In the ipad settings I can connect to the printer. In the rock settings, I don't see the printer. Can someone confirm if the printer should be set for bluetooth classic or low energy? and any troubleshooting steps or setup intructions?

Thanks

  • Photo of Mike Sipps

    0

     Rock app needs permissions to the local network to wirelessly print. Settings - Privacy - local network.  If app is not there it will NOT work.


    I am having same issue with 2 new iPads.  I cannot force app to request permissions to local network.


    Second time this has happened to me