<p>Hey David, we had this issue early on in our implementaion too - the Recurring billing feature isn't enabled automatically when you set up a PayFlow Pro account. &nbsp;We had to contact PayFlow Pro and have them manually enable that for us, then everything worked just fine &nbsp;(to verify, make sure the status of Recurring Billing is Live in the PayFlow Manager:&nbsp;<img alt="2016-01-14 14_52_23-PayPal Manager.png" src="/Content/RockExternal/Users/bwitting/2016-01-14 14_52_23-PayPal Manager.png" />)</p>

<p>As for your second issue, can you clarify more? &nbsp;You aren't seeing your saved payment information on the GiveNow page (TransactionEntry block) even though you are logged in?</p>

<p>I added recurring billing via PayFlow Manager yesterday, re-verified the reference transactions were allowed in security settings and, as of today,</p>

<p><img alt="PayPalPymtsPro_SvcSmry.jpg" src="/Content/RockExternal/Users/dave@lakesidechristian.com/PayPalPymtsPro_SvcSmry.jpg" style="width: 500px; height: 241px;" /></p>

<p>I'm still receiving same payment error message. &nbsp;I'll try calling them next week to see what is still missing. &nbsp;With regard to the "Payment Accounts," the Rock manual shows the following "Giving" child pages on the external Web site:</p>

<ul>
	<li>Give Now</li>
	<li>Giving History</li>
	<li>Manage Giving Profiles</li>
	<li>Pledge</li>
	<li>Payment Accounts</li>
</ul>

<p>This last page menu item does not appear on our External Web site when I am logged in. &nbsp;Further, when I click on PERSON PROFILE | CONTRIBUTIONS in the RMS, I do not see the "Summary of Contributions" sections nor the buttons for "Add One-Time Gift" and "New Scheduled Transaction" as displayed in the current Rock Manual. &nbsp;Finally, when I click on the "+" button in the "Scheduled Transactions" list, I receive the following error:</p>

<p style="box-sizing: border-box; margin: 0px 0px 10px;"><strong style="box-sizing: border-box; color: rgb(185, 74, 72); font-family: OpenSans, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22.2222px;">Configuration Error</strong></p>

<p><span style="color: rgb(185, 74, 72); font-family: OpenSans, 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22.2222px; background-color: rgb(242, 222, 222);">Please check the configuration of this block and make sure a valid Credit Card and/or ACH Financial Gateway has been selected.</span></p>

<p>This is confusing since I can successfully process One-Time transactions for the same person on the External Web site. &nbsp;My credit card appears to be "stored" somewhere since I can select to create a new giving profile... I just can't see it anywhere else (External site, RMS Contributions tab, or otherwise).</p>

<p>BUMP.</p>

<p>PayPal directed me back to Spark/Rock; they do not see any recurring payment transactions being presented to the gateway. &nbsp;This makes sense to me given the above error occurs both when I attempt to "Give Now" and when I try to "Manage Giving Profile." &nbsp;I'm inclined to think that the configuration error noted directly above may be germane, but not able to connect the dots.</p>

<p>Hey Dave,</p>

<p>Based on the error above, open the block settings and see what the Gateway is set to (Make sure it's on PayFlow Pro). &nbsp;If it isn't, set it to that and try again. If it is, let me know and we'll go from there.</p>

<p>Thanks for sticking with me on this Bronson. &nbsp;Regretfully, PayflowPro is configured on both the RMS UI [Home | System Settings | Financial Gateways] and the giving page block properties. &nbsp;Since I have been able to process same day "ONE TIME" gifts on multiple occasions, I would have expected this to be the case. &nbsp;The error is only presented when I try to process "SCHEDULED TRANSACTIONS" (e.g., recurring gifts) or one-time gifts for a future date.</p>

<p>Hey Dave, are you against upgrading to Rock v4.1? &nbsp;It was officially released today and I think that might be a good next step.</p>