Question

Photo of Biserica Sfanta Treime

0

HTTP Error 503. The service is unavailable.

4

I was working on 4 parallel tabs. I clicked to save on 2 of them. the saving proces took to long and nothing happend. I have closed the tabs. after that it appear the error
HTTP Error 503. The service is unavailable. Any ideas please!!!!

 

 

 

  • Photo of David Leigh

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    Do you have access to the Rock server via a remote login?
    Are you able to check if the host operating system or IIS are reporting any errors?

    If you don't have access to the server, you will need to contact your host provider to troubleshoot the problem.
    There is nothing you can do from the browser if your Rock site is not running.

     

  • Photo of David Leigh

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    It's possible that something went wrong during the save process and Rock was forced to restart.

    If Rock is running now, try checking the Exception Log to see if there are any errors related to what you were doing when the problem occurred.
    You can find the Exception Log by navigating to Home/System Settings/Exception List.

    If Rock no longer starts after this error, please show the message that is shown in your browser when trying to access the home page.

     

  • Photo of Biserica Sfanta Treime

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    HI. I can not acces my rock ton at all. the message in my browser is this that follows.

    I can not acces the exception Log....nothing :( for more than 48 hoursRock http error 503. service unav.JPG

     

  • Photo of Biserica Sfanta Treime

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    Hi.  Yes.  I got In touch with mi Hosting company And solved the issue. I do not know what they did.... But i am glad is running again.  Thank you