Automate Your Benevolence Requests Published Mar 31, 2020 While more people in your community may be in need of financial assistance right now, your typical intake process for these requests may also have changed, especially if you rely on in-person visits. Consider using the Rock core benevolence request feature if this has not been a part of your digital strategy to-date. A few simple steps can help you set up Rock benevolence for your team. 1) Configure the benevolence feature for your organization by following the steps in this Rock guide. 2) Create a workflow with an external web form to allow your members to submit requests. 3) Add an automatic email to your workflow to notify your benevolence team of new requests. Tackle this feature configuration on your own or reach out to a Rock partner for help. This is one easy update to your digital strategy.