Rock Sponsor: Intulse Published Sep 18, 2020 Your church has a mission and a vision that is likely driven by or at least informed by the Great Commandment (Mark 12: 28-34) and the Great Commission (Matt. 28: 18-20), and most if not all of the decisions your leadership makes are filtered through that scriptural lens. To that end, your church has invested in technology solutions to support, serve, and facilitate that endeavor. While technology, facilities, and other physical resources are important, at the heart of each Christ following church (we hope this is universally true) is people. The people already in the church as members, visitors, and regular attenders. Staff and their families, as well as the community where the church location(s) exists. These people are especially vital to the mission field that can likely only be reached by ‘going there’ as opposed to them stumbling through the doors of your church on a given weekend. Your church has chosen a ChMS database solution that helps manage these relationships, as well as document and track the degree of connection each of these people has to your church. Utilizing that database solution, you’re accumulating tons of important data to help your church staff and volunteers serve the community. That is likely the main reason your church has invested in the technology it has. If you are like most churches, your team is doing a great job of gathering and entering those visitor/connection cards, tracking email communications, making notes about visitations and interactions that have happened with people that aren’t yet as closely connected to the church. One key element that we here at Intulse have discovered that is sadly lacking in most churches, is the connection between their church phone system and main database. This results in phone calls not being logged, notes about those calls not existing, data about inbound/outbound calls unavailable for reporting, critical or sensitive conversations not able to be recorded for future reference, and a lack of information about the caller quickly available so as to provide the best potential for excellent care. Churches that have chosen to implement Rock RMS are afforded opportunities and options others simply have no access to. The reason for this is the Intulse VoIP RockRMS integration and plug-in that has been developed. When a church is utilizing both Rock and Intulse they have access to the following features:Screen Pop – Call notifications that link directly to that caller in Rock and with one click can open that persons/families record for instant access to critical information. Auto Logging- Automatically logs inbound and outbound calls to the appropriate record in Rock with the ability to enter detailed notes along with that call record. Click to Call- Help staff and volunteers do more in less time, by making calls as simple as one click. Text Tracking- tracking and logging of text messages sent through the church phone system. Call Recording. For more information about how the Intulse + Rock RMS integration can serve your church call us at 844.446.8857 option 1 or visit us here: https://intulse.com/contact/