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0

votes

When registration mode is enabled on an attended check-in kiosk any one who has access to the kiosk can edit or register a family. While this feature is awesome and works very well, it's not without it's drawbacks. We have a few kiosk in each of our check-in areas that have this enabled and it empowers our volunteers to help families where and when they need it. One of the downsides is that if a volunteer is not at the station any person can walk up and edit\create a family. We are proposing adding Pin Security to the edit\add action...
Photo of Jonathan AndersonJonathan Anderson, The Ark Church  · 

3

votes

The Profile Details block on Rock Mobile will by default return the user to the homepage post save. It would be great to give us the option to change that behavior by adding a 'Post Save Action' setting like you can see in other blocks (ex. Add Connection Request block). Generally this block is going to be shown after a user clicks 'Edit Profile' on something like a 'Profile Details' page. After clicking save on the 'Edit Profile' page I would expect to land back on my 'Profile Detail' page with the updated account details. Adding the 'Post Save Action'...

0

votes

When a church has fundraising events, like a Charity golf tournament, it would be nice to have a way to input the Fair Market Value (FMV) of what the Registrants are receiving. Then Rock would be able to automatically calculate and record the Non-Tax Deductible amount (FMV of Event fee) and the Tax-Deductible amount (Contribution portion of fee above FMV of entry to event). For example, the church determines that the FMV of playing in the golf tournament is $65, so when a registrant registers and pays the $100 fee, their Rock account reflects $65 as Event Registration (not tax-deductible)...
Photo of Jenny BrunsvoldJenny Brunsvold, Currey Creek Church  · 

0

votes

On the Reminder feature documentation, it says "you can set up reminder types for any entity type" but the page should have a context. Unfortunately, the Content Item Detail does not add a Context for the page.I think able to create a reminder notification for a content channel item is helpful for those contents that needs to be manually updated or for whatever purpose that any organization wants a reminder for Content Channel Item. My purpose for this is to remind myself or someone to approve a content item for the weekend on Fridays.Note: Since the Content Item Details block...
Photo of Jackson UyJackson Uy, Lake Avenue Church  · 

3

votes

I’d like to suggest adding an option for users to recall a merge request after submission. We’ve noticed that users often hit the merge button by mistake, but once the request is sent, there’s no way to retract it from the queue. There are also times when they realize it is not a duplicate record and need to alert us not to merge.Having a recall option—whether through a time-limited undo button or an option to withdraw pending requests—would help reduce accidental merges and improve efficiency.
Photo of Molly BaigisMolly Baigis, Grace Church - SC  · 

6

votes

When you use the signup finder and are using any filters built into the Block. When you click into a signup details page or registration page it would be great to have the block save the last filters that were selected when you go back in the browser. 
Photo of Kevin WishardKevin Wishard, LCBC Church  · 

19

votes

Most of our person profile notes are pretty short, but occasionally we get a very long one.It would be great if there was a mechanism by which I could set a "max length" for how much of a note is displayed by default on a timeline. Maybe I could make it 3 lines long, with an "Expand" or "See more" button to see the entire note. It wouldn't require any differences to permissions, if you can see part of the note you can see all of it. It would essentially be an accordion-like mechanism for profile notes.

1

vote

We found when using Sign Ups that there IS a place to specify a specific Reminder Email template, but there is not a way to specify a specific Registration Confirmation Email template. There is also not a way to specify a Contact person for the opportunity or the group. If there was then we could possibly use lava to set the From Person and From email address in the template rather than the default organization email. Either of these options would enhance the communications from the Sign ups feature.Additional note: I cannot find Sign Ups in the model map, but...

3

votes

We often use Registration mode of check-in, specifically during weekend services, to add guests to a family's profile. Because we are adding them for the ability of check-in, we almost always utilize the Birthdate field. The control by default is the calendar view, which switching to after typing in the other fields is clunky. It's also difficult because typically a parent / guardian will give you a the date of birth in month - day - year, and the calendar is used (unless you type it) in year-month-day.It would be so much easier for our Guest Services team if that field...

2

votes

I would love alerts or messages to pop up in the information that is displayed from the person's profile during transaction matching. A handful of people would like certain checks to be connected to a specific profile or have specific requests/issues that they have. It would be nice if any financial notes like that would populate (just like the address and campus populate) during the transaction matching process. This would really help, especially when we get to year-end and people call about corrections needing to be made and that it has been an ongoing issue for them. 
Photo of Tanya BudeyTanya Budey, Athey Creek Church  · 

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