Ideas

Save History/Communications for System Emails

Save History/Communications for System Emails

Communication

System communications should have an option to "Save Communication" instead of the System Email action setting that. That way, whenever a system email is sent, you can save all those instances.


This plays out with system emails sent via workflow actions. When I send emails from a workflow when it's a notification email from an action (like from a Form action) I don't see any communication history for those emails. I have the option to Save Communication History from the Email Send, but not for notification emails. Any idea how I might be able to save those kinds of communications from a workflow. It's nice to see those Form action notifications on a person's communication history!

Photo of Joshua HornSubmitted by Joshua Horn, Northridge Church  ·   ·  Communication
Login to add a comment...

Submission Success Tips

Cultivate your ideas for maximum impact with these helpful submission tips that will increase the chances of your brilliant concepts becoming reality.

  • Clear Title: Craft a straightforward and descriptive title that instantly conveys the essence of your idea.
  • Concise Description: Provide an idea description that is succinct, ensuring it effectively communicates the concept without unnecessary verbosity.
  • Provide Additional Details: With a concise description complete, now provide any other details that are needed to better understand the requirements.
  • Thorough Ministry Need Review: Provide a comprehensive overview of the ministry need your idea addresses, emphasizing its significance.
  • Cover the WHY: Clearly articulate the rationale behind your idea, explaining why it's essential and how it aligns with the organization's goals and mission. Oftentimes a clear "why" sheds light into other possible options.