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Unsubscribe Option immediately unsubscribes them when clicked.

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Unsubscribe Option immediately unsubscribes them when clicked.

Communication

Submitting this idea after discussion on Rocket Chat.

Editing this idea down further after further discussion on Rocket Chat.

The discussion surrounded the idea of one-click unsubscribe.

On possible idea for a solution would be to take these following actions depending on if a communication list was used and the person's email preference.

1. If the communication is linked to a Communication List, immediately unsubscribe them from the list on clicking. Provide them a message that this has been completed for them and provide them with the current additional options to completely remove themselves from the database. The page should also link them to the communication list settings.

2. If no List was used on the communication AND they are configured for bulk email, then immediately remove them from receiving bulk email. Notify them of they're removed from receiving bulk emails and provide the other options to fully remove them from the db. The page should also link them to the communication list settings.

3. If they are already marked as not receiving bulk emails then inactivate their email address fully. Provide options to opt-back in. The page should also link them to the communication list settings.

Photo of Thomas StephensSubmitted by Thomas Stephens, BEMA Software Services  ·   ·  Communication
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