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RCS Messaging

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RCS Messaging

Communication

We're interested in enabling RCS messaging in Rock RMS using our existing Twilio integration, primarily so messages can be delivered over Wi-Fi/data when recipients support RCS.

Can you evaluate what would be required to make this work and provide an estimate of the development effort?

Specifically, we're looking to understand:

What limitations exist today in Rock RMS that prevent it from using Twilio's RCS capabilities?

Would this require changes to Rock core, or could it be implemented as a custom communication transport or plugin?

If Twilio already supports RCS with automatic SMS fallback, how much work would be required for Rock to leverage that functionality?

Are there any technical or maintenance concerns we should be aware of?

Our goal is not to implement advanced RCS features (rich cards, buttons, etc.). We simply want Rock to send messages over RCS when available, with SMS as a fallback, to improve message delivery and reliability.

Photo of Gina RogersSubmitted by Gina Rogers, Cypress Church  ·   ·  Communication
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