Error
Example: A group (perhaps a serving team) is loaded in Group Viewer, and a communication sent to the group. The staff member wishes to send the same message to another serving team, so they click "Copy Communication" on the Communication History page. Unfortunately, there is no “From Groups” option for adding recipients.
A potential fix for this would be to allow new communications to be started in the usual ways (“new communication” or from a grid), and once recipients are selected, allow a message’s name, subject, and body for each medium to be copied from a previous communication.
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