Customer Support / Rock SpecialistAbout Simple Simple exists to build relationships and software that make people happy. We’ve been around for over fifteen years and for the past nine years, the focus and goal is to be the best solution for giving / payments platform for churches that use Rock RMS. We are a small team committed to helping churches and ministries advance the Kingdom of God. You might be a fit if this describes youLong to glorify God through your WorkPrefers to work alone rather than in a groupTends to delight in completing projects and tasks more than working with peopleThrive in a structured environment and keeps organizedDetail oriented with consistency and take pride in the accuracy and thoroughness of your workAble to focus on a single task through to completionA doer more than a talker; a private person who communicates quickly and conciselyEnjoy solving complex technical problems and thinks building a custom SQL report to help someone else would be funAre comfortable and competent at listening to understand the needs of customers. Has a high EQ/ability to read the room and interact well with othersResonate with and embody our values, which are:Faithfulness to Jesus ChristIntegrity, do the moral thing even when costlyHumility, submission of ambitionUncommon ServiceAbout the RoleThis role is responsible for providing uncommon service to churches that use Rock RMS. The person filling this role will become an expert in Rock RMS and help churches with custom finance reports, workflows, configuration and anything relating to payments and contributions in Rock and stewardship/giving development in the churches we serve. Plus you get to work remotely! Ideal CandidateExperience working in or with churchesA passion for serving others and helping them to be strategic and successfulExperience with RockRMS or other church management softwareAbility to communicate with non-technical users with a customer service mindsetDiscipline to work independently as well as in a group setting Next StepsAnyone interested, should complete this personality assessment: https://go.apply.ci/p/pqpYd8IQ3GatvuGEaNnlIt should take about 15 minutes. Only candidates who complete it will be considered. If we determine that you might be a fit, we will follow-up with more details and next steps.