RELATES CLOSELY WITH: IT TEAM, CAMPUS STAFF, MINISTRY STAFF, SUPPORT AND DEVELOPMENT STAFF, FLATIRONS ATTENDEES, AND VOLUNTEERS CLASSIFICATION: FULL-TIME / SALARY Job Description: The I.T. Administrator is a full-time role which provides exceptional support across all departments and is responsible for the hardware and software used in support of Flatiron's mission and vision. This individual must understand the value and importance of providing technical support and enjoys working in the background. PERSONAL QUALIFICATIONS: Submits their life to God and to the authority of His Word. Understands and supports Flatirons vision and values; uses vision to filter decisions. Embraces key values integral to Flatirons staff culture: integrity, honor, mission. Exemplifies qualities core to Flatirons DNA: humility, vulnerability, authenticity, humor. Committed to continual growth: spiritual, personal, professional; invests in the growth of others. Uses humor to connect with people and is a relational team-player. PROFESSIONAL QUALIFICATIONS: 3+ years of experience with Rock RMS or similar 3+ years of JAMF Pro or similar MDM platform Ability to configure/troubleshoot issues within the MAC/iOS platforms Experience with Lava/Liquid template language Understanding of VPP and DEP Experience in packaging and deploying apps through JAMF Pro PRIMARY RESPONSIBILITIES: Problem solving and assisting attendees with Rock RMS issues Creation of dataviews, group types, email templates, and event templates within Rock RMS Performing weekly data validation: including monitoring Mailgun logs, duplicate merging, and processing data validation reports Assisting staff in problem solving Rock and general IT issues Training staff and volunteers on using Rock RMS Testing of latest version of Rock and other apps in development environment prior to release to staff Active on Rocket Chat Community Maintaining, purchasing, and upgrading equipment Working with various departments to create cost proposals for equipment purchases Other duties as assigned Fill out application at https://flatironschurch.com/jobs/ and send with resume to email@example.com.