Updated one month ago

RockRMS Product Engineer

Edmond, OK
Developer HTML/CSS JavaScript Rock Admin SQL UI/UX
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Job Summary

The Rock RMS Product Engineer will primarily be responsible for developing ministry tools within Rock RMS and providing Rock RMS support as needed to Life.Church and YouVersion staff

Duties and Responsibilities

1. Designing and implementing features within Rock RMS

  •     - Build, configure, and test new features and processes 
  •     - Understand ministry needs and communicate with ministry stakeholders regarding open projects 
  •     - Assist with software upgrades through code review and testing

2. Technical Ministry Support 

  •     - Provide great customer service to Life.Church staff and volunteers in‐person, on the phone, and via the support desk system 
  •     - Troubleshoot technical issues and develop a prioritized action plan for resolution 
  •     - Receive and analyze end‐user feedback and determine an appropriate course of action based on that feedback   

3. Documentation 

  •     - Complete technical documentation for new projects 
  •     - Coordinate with the support team to ensure that the Rock support articles are kept up to date

Knowledge, Skills, & Abilities

  • - Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships
  • - Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely 
  • - Clearly explain complicated and detailed processes in a concise and simple way 
  • - Ability to self‐motivate, take initiative, make independent decisions and problem‐solve
  • - Ability to collaborate in a team environment and work independently
  • - Understanding of C#, .Net, Lava programming languages
Rock RMS Job Board Policy
Rock is a growing community. While the harvest is great the workers are few. We highly discourage actively recruiting from other churches. The positions are provided for those outside of church staff or for those who feel led to move to a new opportunity.
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