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Rock Update v13 Missing Install Button
Community Troubleshooting
When I go to 'Rock Update' and attempt to update rock the install button is missing (see screenshot below).
James Temens
·
August 10, 2022
Video Block
Developing
I am working on creating some custom blocks but I am still learning Rock. Is there currently a block for adding a link to a video to embed to the site (without using the HTML editor). If not, any guidance on where to get started on creating a block to supply just the embed url (for if they want to embed a youtube video). Thanks in advance for the help and God bless.
Aaron Jones
·
June 16, 2015
Payment Gateway Just For Registrations?
General Use
Are there any payment gateways that do not charge a monthly fee so I can use it only for registrations? I am still using PCO giving for my giving platform still and it uses Stripe on the back end. We are far too small of a church to pay the $500 to use stripe with Rock. Any ideas for a simpler payment gateway?
One Life Christian Church
·
June 26, 2018
Attendance For Worship & Groups
General Use
I am having a problem getting Attendance to work (at least the way I am thinking it should work). I would like to track attendance for both our Sunday morning worship service and Wednesday evening classes. I set up groups for both of these and have enabled group attendance options for them. I can go to "Group Viewer," select the "Sunday Worship" group, and click on the "Attendance" button. I am able to add attendance for a date and it shows all the weeks from the time I set up the schedule (...
Matt McCoy
·
March 25, 2016
Adult Attendance and Weekly Commitments Tracking - Without requiring check-in
Community Troubleshooting
We are a church of around 2500 and we are working on transitioning to ROCK. One roadblock I've run into is the Data Entry for our weekly Adult attendance and weekly commitments we ask them to make in response to that week's message. Currently, we collect that info on a paper card and volunteers input those cards within Fellowship 1. Then they have to go back through and reenter the attendance data as there is no way to assume attendance based on the input of a commitment. We plan to develop a...
Colt Melrose
·
October 24, 2017
Basic Financial Reports
General Use
I have a basic understanding of how data views and reports work, but I seen to be unable to create a basic weekly report. Trying to find what data views I would use to create a report that exports into a spreadsheet similar to the Contribution Template Report I uploaded. I'm assuming people are able to see the spreadsheet. If not, the spreadsheet shows the total for each fund by campus horizontally and then totals each specific fund vertically (combined total of all ca...
Michael Hughes
·
October 2, 2017
IIS Worker Process using 95%-100% of CPU
Community Troubleshooting
Hi,I was making some updates to a calendar and registration when my site just froze up and went down. I was not sure if it was something I did or not.I logged on to our server and noticed that the IIS Worker Process was using 95%-100% of CPU. Further investigation shows that it is the Default App Pool that is using these resources.Does anyone know what would be causing this and why it would just start happening out of the blue? Out site is basically down because t...
Don Smallman
·
September 21, 2016
Securing Rock with SSL
General Use
This is more of a suggestion than a question, but I just wanted to speak for a moment to the issue of security in Rock. On our team, we've begun placing a high value on the security of our data. As developers, our people are entrusting us with their information, and we want to be good stewards of that information. One of the ways we've taken steps to do this is by securing any site we build with an SSL certificate. This is a simple, yet effective way to encrypt information as it trav...
Jon Horton
·
October 29, 2014
Exiting Rock Check-in Client
Community Troubleshooting
I can't seem to get out of the Rock RMS Check-in Client. I have to a contol ALT Delete. Is there a trick to getting out of the check-in Client?
Kenneth Welch
·
November 19, 2014
Payment Gateway through PayPal Payments Instead of PayFlow
General Use
I talked with PayPal and they said we could set up a PayPal Payments Pro account as a nonprofit rather than a PayFlow Pro account so then they would take care of all the payments rather than having to set up an Internet Merchant Account at a bank. They said a Payments Pro account includes a PayFlow Pro account with it for free. Fees for nonprofits are 2.2% + $0.30 per transaction + $30/month for the Payments Pro account + $10/month for the recurring billing with no set up or termi...
Jonathan Carlson
·
February 19, 2015
How to create a group viewer?
General Use
How do you create a group viewer that is filtered to only display a few group types? It's mentioned in the docs but I can't make sense of filtering
Garrett Johnson
·
August 19, 2016
ERROR: There was a problem getting content...
Community Troubleshooting
Object reference not set to an instance of an object. I have followed the install guide to the letter, removed and re- added completly 3 times, each time this is what im greeted with after successful install. no admin page, and yeat all the pages have lorium ipsum, except home page and blog both have this error as above. i dont know how to troubleshoot further. Server 2012 r2, sql 2014 express w/tools.
Site Admin
·
June 12, 2015
Grid not firing OnRowSelected
Developing
I have this grid as laid out in the code below. When I select a row, it never fires my gList_ExpandRow method. Any ideas? <div class="grid grid-panel"> <Rock:Grid ID="gList" runat="server" DisplayType="Full" OnRowSelected="gList_ExpandRow" OnRowDataBound="gList_RowDataBound"> &n...
Taylor Cavaletto
·
September 18, 2014
Event Registration
General Use
I'm very happy with how my first event registration turned out, but I have one nagging question. We are having a 3-on-3 basketball tournament and need to gather emergency contact information for each participant. I have added a registration attribute for the contact phone number, but I'd really like for it to format the number after it's entered, especially since it the participant's mobile phone will be formatted. As I look through the list of Field Types, I don't see one f...
Joe Carroll
·
April 8, 2016
Running Check-in App in Windowed Screen
Community Troubleshooting
I would like to be able to have the Check-in Windows app run in a window instead of full screen on our manned check-in station. This would make it simpler for users to switch between Check-in and Check-In Manager. (most do not know about Alt-Tab) I have tried some things I found on the internet, but no luck so far. Anyone have any ideas how to accomplish this?
Craig Mashburn
·
January 6, 2019
Checkin Room Balancing
Community Troubleshooting
How does Rock handle room balancing situations at child checkin? We're building new kids buildings that have multiple classrooms of different sizes for a grade. Can Rock be setup to handle the maximum occupancy of a room and close it automatically? Is it possible to weight the room balancing based on if the child has been in a room in the past?
Garrett Johnson
·
April 22, 2016
Check in Lava Help
Community Troubleshooting
I am working to update our children's tags but for some reason still really struggle to write Merge fields. In the manual i see that I should have a #mindblown experience but that whole line doesn't make since to me. The Date field has never worked for us. I (foolishly) didn't save what it was by default, but tried changing it to: {{ 'Now' | Date:'M/d/yyyy' }} Which shows on the lables as: Now' | Date:'M/d/yyyy I am also trying to figure out how to change l...
DJ Grick
·
September 5, 2015
Group Viewer
General Use
Hi, i'm using group viewer for our LIFEgroups. When I set up the group I add the location in Group Attribute Values under Area. I would like to have online and the link to the online chat in this box. I can only type out the web address (which is super long) and can't insert a hyperlink instead. Is there a way that I could add a hyperlink? I can do it in communications and in here by the look of things, but not in group viewer that I can see. Help
Kay McCallum
·
October 10, 2023
Event Registration - multiple event maximums and waitlist
General Use
Hello, we are in the process of migrating to Rock and are trying to figure out how to set up some of our events. We are coming from Arena, where we were able to use registration sub-events with limits to achieve the setup we are attempting, but I'm not seeing an effective way to this within Rock. Here are the features we are trying to incorporate into a single registration instance:register multiple registrantseach selecting a different class or small group (based on age or leader), with a di...
Matt Winter
·
May 2, 2023
Rock - fresh install - stops after about 4 minutes
Community Troubleshooting
Just installed a fresh instance on external hosting. The site comes up, I can log in, and start working with it. I've updated it to the latest version, but it seems to stop running after a few minutes. I have to Recycle IIS (8.5) in order to get it back up again. If I log back in and start working again, it'll do it again in about the same amount of time. Nothing in the log but I found an entry in App_Data\Logs that says it was a shutdown initiated by the hosting...
Jason Moseley
·
January 27, 2017
Runtime errors after updating from 10.1 to 10.2
Community Troubleshooting
Getting runtime errors after updating from 10.1 to 10.2. You get the "eureka" restart rock screen but when you restart Rock it is all runtime errors from there. Restored backup and stopped at 10.1 this time until we have a plan on how to get past this.Does anyone know where I should look to try to fix this?We are running two VMs on Azure (web and sql)
Clint Bryant
·
August 25, 2020
Populate Address Field Type in a Workflow
General Use
We are building a Workflow to handle Connection Card Entry. I have various fields on the form (First, Last, Phone, Email, etc.) including Address. If we are keying a Connection Card for someone who is already in the system, I want to display the Address information. The Address field in the workflow is an Address Field Type. I can't figure out how to write the existing Person's home address into this field.I've tried it using different text fields (Address, City, State...
Doug Curlee
·
June 17, 2021
Attended Check-in Class/location Assignment
General Use
Has anyone done a fix to make Attended Check-in auto-assign the child to a class/location like the stock checkin service does? My instance keeps sending everyone to the nursery. I can manually edit it, but I would rather it read the ability/age/grade inherit preferences of the configuration. Also, when manually selecting the class to go to, has anyone changed to page to show the group rather than the location of the group?
Robert Fuller III
·
June 16, 2017
Bootstrap Question
Community Troubleshooting
Hi, I am still trying to figure out bootstrap. Would someone be able to look at this page and see where I am going wrong? It looks OK on my computer but on my phone there is no space between the videos. http://www.therockaz.org/page/385 Thanks Don
Don Smallman
·
September 9, 2015
That Wasn't Suppose To Happen An error occurred creating database.
Community Troubleshooting
I am receiving the following error upon installing RockRMS the first time That Wasn't Suppose To Happen An error occurred creating database. Message: La conversión del tipo de datos nvarchar en datetime produjo un valor fuera de intervalo. La conversión del tipo de datos nvarchar en datetime produjo un valor fuera de intervalo. La conversión del tipo de datos nvarchar en datetime produjo un valor fuera de intervalo. Se terminó la instrucción. Se terminó la instrucción. Se terminó la ...
David Titkemeyer
·
May 20, 2016
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