Question

Photo of Tommy Prater

0

Check Scanner App Slow

Is it normal for the check scanner app to run really slow?

Login is slow
Creating a batch is slow
Viewing a check scanned is slow

This may be normal I just wanted to check. Seems like everytime I click something that would need to interface with the database either pulling or saving data it runs slow.

  • Photo of Tommy Prater

    0

    This was caused by AD auth running really slow which was resolved and fixed this issue.

    https://www.rockrms.com/Rock/Ask/Troubleshooting/Questions/1009