Question

Photo of Jason Asare

0

Groups sync setting

2

Hi 

Please am trying to create group sync setting on  rock system but  its not sync as at all. please i want to know what am not doing right. Am using the default data view setting(Adult members and attendees) and default gruops(serving team) but it not working, attendees are not automatically added to the groups when they are created.Please i need help

  • Photo of Frank Grand

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    Have you looked at your Group Sync Job settings?  When you set up your group sync it doesn't instantly update the group, there is a job that runs I think every 20min by default.  You can go to Admin Tools->System Settings->Job Administration and manually run the job if you'd like.

  • Photo of Jason Asare

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    Thanks Frank !!! great responds. you are ther best. Please i have created a new data view but its not showing up in the group sync settings please what can i do to make is visible in group sync settings