Photo of Michael Wurz

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Rock Update

Went to update and got this

Here's what happened... ...actually, I'm not sure what happened here: An error occurred while loading packages from 'http://update.rockrms.com/F/rock/api/v2/': Access to the path 'C:\Windows\system32\config\systemprofile\AppData\Roaming\NuGet' is denied.

Any ideas?

  • Ken Roach

    Hi Michael. Do you still have this issue? Or have you managed to resolve it? I'm stuck at the same place. Ken

  • Photo of Michael Garrison

    0

     Was the update successful and this is just an error in the log? Or did it prevent the update from completing?

  • Photo of Jay Greentree

    0

    I know this is an old post but there is a fix: https://support.plesk.com/hc/en-us/articles/115000778794-RockCMS-shows-Access-Denied-in-software-updates

    • Ken Roach

      You are a legend, Jay! That would have saved a lot of time. In the end we recreated the server without Plesk and reinstalled Rock to get around this. Thanks for your follow through comment with this fix. K