Question

Photo of Juan Rodriguez

0

Account Registration hangs

2

Good Morning,

I am not sure if anyone else has had this issue, my account registration page is hanging after hitting submit/next. It stays on the Blue loading ball, in the background you see that the account was created. But unable to move forward. 

  • Photo of Juan Rodriguez

    0

    @David Stevens, I used all browser possible and same thing, but do have an ad-blocker on Chrome. But I believe i found the problem, seems like the Internal Application Root URL wasn't pointing to the correct place and causing it to hang. Once i corrected the URL I tested the registration, and everything works.

    Thanks

  • Photo of David Stevens

    0

    What browser and device are you using?  Are you running an ad-blocker?  Do you have any errors in the Javascript console?