Question

Photo of Kelley Langkamp

0

Error during 3.5 update

I got an error while doing the update to 3.5 tonight. Now I get this...

35update error.PNG

Anyone have any ideas?

Thanks.

Kelley

 

  • David Turner

    Keley, Can you check to see if your App_Data\Logs\RockExceptions.csv file has any recent entries.


    Also, if you're able to use use SQL Server Management Studio to query your db, can you check for recent entries in the ExceptionLog table: ( SELECT TOP 10 * FROM [ExceptionLog] ORDER BY [Id] DESC )

  • Kelley Langkamp

    There is from last night in the RockExceptions.csv. Everything is 5 days old and timeouts related.


    In RockApplication.csv I found this
    1/24/2016 23:32 Application Ended: Change Notification for critical directories.
    bin dir change or directory rename
    HostingEnvironment initiated shutdown
    Change Notification for critical directories.
    bin dir change or directory rename
    HostingEnvironment caused shutdown

  • Photo of Kelley Langkamp

    0

    The updated had not completed successfully. Our dlls were still the 3.4 version. David was able to update them all to the 3.5 versions. However, our database was corrupted and about 1/3 of the tables were empty. The backup that I took immediately before the update was also bad. We ended up reverting to a backup from a couple days earlier. The install of 3.5 went fine the second time.

    Lesson learned in all of this is that I will not be trusting the Azure web app backup jobs again. I will be doing my own backups from time to time and doing it manually before any updates!

  • Photo of Kelley Langkamp

    0

    I the errors in the 3 attached files in the event log. Just fyi, I'm hosted on Azure. Not that I think it has anything to do with it but who knows.

    1-25 error 1.txt

    1-25 error 2.txt

    1-25 error 3.txt

  • Photo of Kelley Langkamp

    0

    Here are the results of the SQL query RockExceptionsSQLquery.csv