Question

Photo of Werner du Plessis

0

Install stops on "Preparing to run sql-install.sql"

7

Running the install stops on ...

  1. --= Creating Database =--
  2. Database DB_100152_rotsvas exists, will attempt to install using it.
  3. Unziping file: sql-latest.zip
  4. 100% unzipped
  5. sql-latest.zip sucessfully unzipped.
  6. Preparing to run sql-install.sql
  7. There are 3167 scripts to run.

or on There are 3167 scripts to run.

Any idea on what I am doing wrong.

Thank you

  • Photo of Jay Greentree

    0

    What are you installing on? Windows os version, How much memory, What cpu, how much disk space etc

  • Photo of Werner du Plessis

    0

    I am installing on 'winhost basic plan' for starters.
    It is running Windows 2012 with IIS 8.0, 3gb disk space, 100MB memory allocation, SQL 2014 with 500mb sql space, ASP.Net 4.5+.

    I plan to increase the hosting plan as we progress.  Initially just trying to test the waters with Rock since we are small and only starting in church management software arena.

    • Jay Greentree

      Jay Greentree

      Can you try again and see if maybe it was just a temporary issue? If it doesn't work can you take a screenshot of the installer screen?

      • Jim Michael

        Jim Michael

        I'm thinking you might just have too few memory resources (not to mention the tiny disk space). I don't know what kind of space Rock uses when installing/decompressing, but it's probably more than the 300MB footprint that's left when it's done. It's tempting to treat Rock like a WordPress install, but it's an Enterprise-class .NET/SQL Server application that does need some resources to run at all, and a lot to run well. That's just my guess, though, since I don't have a lot of experience with hosting Rock and its bare minimums.

      • Photo of Werner du Plessis

        0

        I have tried it several times but get the same issue repeatedly. Attached is the screenshots. Should I approach winhost for a solution?Screen Shot 2016-03-07 at 13.14.51.pngScreen Shot 2016-03-07 at 13.20.09.png

      • Photo of Jay Greentree

        0

        How long are you waiting before you kill it? Sometimes it can take a few minutes to finish installing depending on several things including not being able to fully download the files from the rock cdn host.

      • Photo of Werner du Plessis

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        I had the same idea, so left it overnight with no effect... still stuck on the same screen.

         

      • Photo of Jon Edmiston

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        Pretty sure that's the installer running out of memory. Rock is only supported on the Winhost Ultimate package. The Basic plan only has 100MB of RAM.

      • Photo of Jorge Lousararian

        0

        Same problem with Winhost Ultimate... Was anybody able to solve this problem? Thanks!