Question

Photo of Brandon Gamache

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Check-in difficulties.

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I am having a little difficulty with Rock Check-in on the /checkin page. If anyone has messed with Check-in and has it running or showing the check-in area(s) properly I would greatly appreciate any advice.

I have walked through the Check-in guide and I got everything setup the way the guide says but when I access the /checkin page and select the Main Bldg.: Central Kiosk that I created, I don't see any check-in areas. I edited the Sunday schedules to match our current times. I created a Weekly/Daily Test Schedule that is active every weekday, all day. I have edited the Weekly Service Check-in Area, under home/general settings/check-in configuration. Both Schedules and Group/Locations look like are setup correctly (just edited what was the default config). 

I go to the /checkin page and select the Central Kiosk but don't see any checkin areas. I created a few extra devices a long time ago when I was messing with check-in but didn't know what I was doing, and for those devices there is a Check-in Test area that is available and a couple have the nursery/preschool areas. 

I don't know if I missed a step, it's a bug or if it is because it is still in Beta.

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Check-in
  • Photo of David Turner

    1

    You've associated the Worship Service group to the "Main Campus \ Main Building \ Auditorium" location, but the device is associated the parent "Main Campus \ Main Building" location.  If you update the configuration for the device to include the "Auditorium" location instead of "Main Building", everything should work.  In the next update (0.11), we've actually updated check-in to also include child-locations when determining a kiosk's configured locations.  So your configuration would of worked in the next update.