Question

Photo of Keith Pavia

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Site Moving Slow

5

Hi,

Our site is going very slow.  I just started out of know where.  Any ideas?  Anyone else experiancing this?  I restarted our website on Arvixe.

Thanks!

  • Photo of Jon Edmiston

    0

    Keep in mind that when Rock starts from a dead stop (server reboot, or the site has been unloaded) it's slow to start. Beta 12 has improved the dead start time but it will still be noticable. Once it's started the pages should load quickly. Many web hosts will unload sites that don't get any traffic over a period of time. This is how they can manage to squeeze so many sites on a server. Once your site starts getting more traffic it should keep it from being unloaded. 

    We're still working hard to improve the startup time. Will be curious to see if you notice a different after Beta 12 comes out later this week.

    • David Turner

      David Turner

      Frank, we found a small issue in our alpha testing of beta version 11 that 12 fixes, so we decided to hold off releasing it until version 12 is ready. We'll release both of them together later this week.

    • Photo of Nick Airdo

      1

      If you're experiencing the behavior where the site runs fast for a minute, then takes 15-30 seconds to load a page, and then is fast again (repeating this behavior) --we've discovered that it could be due to the webserver's (IIS) application pool being recycled.  This can happen for various reasons, but we have been able to reproduce this when the IIS Application Pool has a Virtual (or Private) Memory limit set lower than about 600 MB or if the Application Pool does not have Enable 32-bit Applications set to True as recommended here.

    • Photo of Jeremy Hoff

      0

      Hi Keith,

      This tool is a pretty good place to start: http://tools.pingdom.com/fpt/ -- just key in your domain name and click "Test Now" and you can see what peices of the download are fast/slow.  This might offer some help to Arvixe support when you approach them.

      I hope that helps,

    • Photo of Keith Pavia

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      Acually Jeremy,

      I swiched over to using Chrome and it is moving along quite well.  IDK if there has been a recent update to IE that would cause this, but I tried it on 2 different computers.

       

    • Photo of Jeremy Hoff

      0

      Great, Jon!  

      In the meantime, a helper to avoid a slow start times is a heartbeat that keeps the site "ready" - http://www.monitor.us is one of those (free) services that can provide just that heartbeat. 

      • Jon Edmiston

        Jon Edmiston

        Yes, definitely recommend using a service like this to keep your site warm. Rock does have a 'pulse' job that attempts to do this too, but it won't survive a server reboot. A service like you show here would.

        • Keith Pavia

          Keith Pavia

          Thanks guys! I look forward to Beta 12. I got an 85/100 at http://tools.pingdom.com/fpt/. Is that a good score? I was also curious about the speed difference between IE and Chrome and Firefox seemed to work better too. I was also getting logged off fairly often while using IE. I reset all of my browser settings, maybe this will improve the speed.

          • Jeremy Hoff

            Jeremy Hoff

            Keith - 85/100 is quite respectable. It would be tough to have a full-functioning modern site that achieves 100/100. Even Amazon.com only receives a 92/100. :-)


            I suspect image sizes count for a big part of your speed loss -- if you can get away with higher compression on those images without losing visual quality, that can squeeze out more time.


            Hope that helps,

            • Keith Pavia

              Keith Pavia

              Jeremy, I signed us up for - http://www.monitor.us, and I am getting several errors throughout the day. Is that normal, because the site is being unloaded, or is this service supposed to keep the site from unloading?
              Thanks

              • Jeremy Hoff

                Jeremy Hoff

                Keith - what error are you seeing and at what frequency in monitor.us set to watch the RockRMS-powered site?