Question

Photo of Jez Hailwood

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Can we use check-in across multiple time zones?

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We have campuses in four different time zones. I can't find a way to set the time zone for a campus, so I'm wondering how check-in will work for our locations that are in a time zone different to the one set in System Settings > System Configuration. Is it simply a case of setting the service time in the system time zone (e.g. if Rock uses UTC and we have a service in Uganda at 10am, the service time would be 7am) and then use a name for the service time which makes sense in that location (e.g. Kampala 10am)?

  • Photo of Rock RMS

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    While Rock wasn't designed to work across multiple timezones below are a couple of possible solutions:

    • You're idea of changing the scheduled times of a distant timezone to match the Rock timezone should work.
    • Rock stores date/times in the database as a date/time offset. The application puts these back into the server's datetime when presenting them to the user. You could have multiple Rock installs (each set to a different date/time) pointing to the same database. The timezone is stored in the web.config file. This would make things like updates difficult and managing content files would be tricky too.
    • You might also consider if multiple full Rock installs (one for each timezone) might work for you.
  • Photo of Jez Hailwood

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    Thanks for your help. I think option one should work for us, as long as we configure check-in to open early enough and close late enough to allow for changes in daylight saving time. Although we're in several locations, we're very much one church with a fair amount of movement between campuses, so I'd like to keep to one install if possible.

    I'm sure you hear this often, but please know that we're so grateful for Rock and its developers!