Question

Photo of Michael Garrison

0

P.O. Box addresses break at address validation

It's understandable why, but when we have members whose mailing address is a P.O. Box, the address validation service keeps trying to correct it to a generic address that's definately not going to work. Is there a way to tell it to not validate particular addresses?

  • Photo of Trey Hendon III

    0

    I use Smarty Streets and was just able to successfully test (and standardize) a PO Box Address.  I did uncheck the "Map Location" option - if that makes a difference.

    • Michael Garrison

      I'll give them a shot again- thanks for the information! Even unchecking "map location" Bing still tried to standardize it and breaks it horribly.


      Edit: note that Rock needs to be restarted, apparently, after activating a new address service.


      Rock team: have you considered/would it be appropriate to skip standardization if "map location" is unchecked?

  • Photo of Arran France

    0

    Which location service are you using?