Question

Photo of Cheryl Lui

0

Adjustments after the Batch is closed

I'm aware that once the batch is closed, transactions should not be edited anymore but in cases that we really need to edit a certain transaction in the batch, is it possible to do adjustments (i.e. credit/debit note, etc.)?

Sample scenarios: returned checks, guest want to change the funding account, discrepancy in the amount, certain transaction is link to a wrong person

 

  • Photo of Frank Grand

    0

    Cheryl, you can edit transactions after batches are closed