Question

Photo of Chris Rivers

0

Installing Rock using Godaddy

2

I'm installing Rock today and trying to find out some simple information that isn't so simple to me. I've gotten the installer up and running I'm just need a little help with some information from Godaddy. 

Here's what I got on the first page of the installer screen. Only problem, I can't get to the next screen. 

2014-11-06_1241.png

 

My server name for this database is 50.62.209.85. I'm assuming that both the Username and Database Username are the same. The password is right too. What am I missing there? 

Image 2.png

Thanks
Chris

  • Photo of DJ Grick

    1

    Chris, I want to start by mentioning that the developers moved away from godaddy as a recommendation based on issues they had with it during testing. I don't know any more details then that. But to try to get you going I have a few questions.

    1. Did you create a database or are you assuming Godaddy or Rock Did? The reason I am asking is because you will need to create your own database and choose it's name, username, and password. GoDaddy has resources to walk you threw this: https://support.godaddy.com/help/article/36/creating-mysql-or-sql-server-databases-for-your-hosting-account . Make sure is a MSsql and not a MySql. See this manual for more about that. https://www.rockrms.com/Rock/BookContent/3
    2. Have you tried "localhost" instead of the IP address? 

    Let me know if this helps get you further.  

  • Photo of Chris Rivers

    0

    DJ, 
    Thanks for insight. You were actually right on all of these things, so you should get like extra points or something! 

    1. I had created a database with MySql. I fixed that.
    2. I had to get the host from Godaddy but they gave it to me rather quickly. 

    I flipped the switch and waited for about 8 minutes before the log in screen came up. Even after I logged in it took a while to get in. Not sure why the lag... but I'm in. 

    Flip the swith.png

    • DJ Grick

      DJ Grick

      AWESOME!!!! Welcome to ROCK. I am guessing (and hoping) the reason it's so slow for start is because the cache is empty. As you move around in Rock it should keep speeding up. You can see page load times in the lower right corner.