I would like to be able to have the Check-in Windows app run in a window instead of full screen on our manned check-in station. This would make it simpler for users to switch between Check-in and Check-In Manager. (most do not know about Alt-Tab) I have tried some things I found on the internet, but no luck so far. Anyone have any ideas how to accomplish this?

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I'm pretty sure the answer to this is going to be, "Get newer devices". But it can't hurt to ask. Our existing check-in stations are running Windows Embedded for POS (as seen below). It looks like the Windows Check-in app for ROCK requires .Net Framework 4.5, which can't be installed on Embedded (also seen below, just for grins). Indeed, the latest .Net framework that can be installed on these devices, I believe, is the oddly-named POS for .NET v1.12. It was released i...

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Does anyone know how to limit when keying a batch/transaction to limit which accounts you can choose? We a quite a bit over the years and with our old system it had an entry box that you would start typing the account and it would pop up instead of trying to scroll through and find it. 

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Encountered an error while trying to visit rock check-in manager. Any help would be appreciated. 

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I was just looking at the check scanning section of Rock Solid Finances again and there is one thing I have trouble understanding. Does Rock then use the financial gateway to submit the checks to the bank, is the remote deposit capture something we setup with our bank and then somehow connect to the Rock check scanner program, or do the checks need scanned twice (first into Rock for our records and then again into the banks Remote deposit interface)?  I don't see anything in the manual ...

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What are your recommendations for printer servers for check-in? We would like to switch to mainly using iPads for check-in. The current printers we have are the Zebra LP2488-Z and GK420d. Edit: Here is a little more detail in regards to Jeremy's answer. The printers we have do not have ethernet ports, so I was thinking of getting those print servers you connect via usb to the printer and the server device connects to the network via ethernet or wireless.  Since our server is off-...

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Is it possible to create automatic reports or scheduled reports? I would like to have an email or notification on my dashboard that people are pending versus manually checking the report

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Hi, i'm using group viewer for our LIFEgroups.  When I set up the group I add the location in Group Attribute Values under Area.  I would like to have online and the link to the online chat in this box.  I can only type out the web address (which is super long) and can't insert a hyperlink instead.  Is there a way that I could add a hyperlink?  I can do it in communications and in here by the look of things, but not in group viewer that I can see.  Help

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We've created a data view that pulls up a specific communication and filters it to only people who were delivered the email but didn't open. The report shows the person's alias id. How do I translate this into their name?

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Has anyone succeeded in using Twilio for a roaming phone #?  Similar to the sms reply feature where you can assign the number to a person, but for a phone call... I would love this! We could have one on call # for all our pastors. 

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I am trying to modify the standard parent label (receipt) I want it to show not only the name and security code of the child, but also the location of the child. Every form of the code I put into the "Label Merge Fields" prints out the same location for all children on the receipt. Currently I have it like this:{% for person in People %}{% assign remainder = forloop.index | Modulo:2 %}{% if remainder != 0 %}{{ person.NickName }}-{{ person.SecurityCode }}-{% for group in GroupType.Groups %}{% ...

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When Setting up check in for our volunteers what is the best way of setting up the schedule when you have multiple serving teams your volunteers can join for the day which allow a more open house drop in and serve for an hour or serve for more experience. Is there a way to have allow a daily check in and check out and then have it track the total time volunteered based on check in and check out times? 

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When we have event registration, we would like to allow for both online registration with credit card payment (with no partial payment) and also registration with cash at a sign-up table. Is there a way to allow registrants to sign up using Rock and pay with cash immediately without having a staff logged on to the internal site at the sign-up table?Have any churches done this with a similar setup?

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We use digital pager screens at all of our campuses that only display numbers, not alphabetic characters. I have heard the Rock RMS only supports checkin security/paging codes that are alphanumeric (mixed number and letters).1. Is this true?2. Is there a workaround to get a numeric security code printed on a parent tag that we could use to page the parent during service?Thanks.Darrin

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ok I'm a Rock newbie here trying to get our initial rock development setup and running into a problem connecting to the database I created. I'm getting an error condition of : ex {"A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locatin...

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Hey Friends, I'm just getting started with Text To Workflow. Got the sample (from the instructions) working great. However, I'm wondering how I can get a name passed through the workflow and populated in the SMS Response? The instructions say that the {{ FromPerson }} will make this happen by matching the number to Rock Database. However, when I insert that into the SMS Response filed it doesn't populate on the text message.What am I doing wrong?Aaron

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We are a church of around 2500 and we are working on transitioning to ROCK. One roadblock I've run into is the Data Entry for our weekly Adult attendance and weekly commitments we ask them to make in response to that week's message. Currently, we collect that info on a paper card and volunteers input those cards within Fellowship 1. Then they have to go back through and reenter the attendance data as there is no way to assume attendance based on the input of a commitment. We plan to develop a...

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Hello, I went through today and updated our member list and changed the status of those who are no longer members.  I changed those records to "Inactive", changed their status from member, and put the reason, etc.  I noticed it automatically inactivated their serving badge and changed them to "Inactive" in the serving group they were in (yay).  My problem/question is when I go to the group they were in, they show inactive but when I go to the bottom of the grid to the communica...

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I am in the process of getting our Rock server going by 1/1/18.  After putting in a few families, I wanted to see what it looked like on the outside to someone who has never had access to their profile.  I put in my full family and asked one of my children to go the the external website and try to log in.  They were able to register their account, and was directed to confirm with the email address.  When they were in the profile section, they were able to see the other mem...

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I can't find the prayer request form in the workflows to edit who gets the prayer requests. Please someone tell me where the I can edit the form info

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Is there a way to add a pay by check block to Event Registration? We only have the Credit Card option. We are using myWell, so that is fully integrated. Thanks!

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Hi, In the check-in manual it says that the Check-in Manager block settings can be edited to allow searching by security code.  I'm sure I'm missing something very simple, but I can't seem to find it in the block settings.  Could someone take a look and point me in the right direction?Thanks!Lori

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  Are there any payment gateways that do not charge a monthly fee so I can use it only for registrations?   I am still using PCO giving for my giving platform still and it uses Stripe on the back end.  We are far too small of a church to pay the $500 to use stripe with Rock.    Any ideas for a simpler payment gateway?

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Hi, we're still in the implementation phase with Rock RMS and we've hit a roadblock on Rapid Attendance Entry. What we want to do is have someone log in, choose RAE, select a group, and check people in. The problem is we can never see any groups in the RAE drop down. The relevant section of the manual says "You begin the Rapid Attendance Entry process by selecting the group you want to record attendance for. The group's settings and attributes will determine which options will be available on...

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I have a Windows 2012 server setup with RockCMS and a Windows 10 desktop PC that has the RockCMS CheckIn Client installed. The Zebra printer is connected via USB to the Windows 10 desktop PC and I'm able to print a test page to the Zebra printer. When I run the RockCMS client and attempt to check in the Zebra label printer doesn't print the label. I then decided to use the Chrome web browser on the Windows 10 desktop PC to CheckIn so I could try and use the debugger tools to see what was g...

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