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That Wasn't Suppose To Happen An error occurred creating database.

Community Troubleshooting
I am receiving the following error upon installing RockRMS the first time   That Wasn't Suppose To Happen An error occurred creating database. Message: La conversión del tipo de datos nvarchar en datetime produjo un valor fuera de intervalo. La conversión del tipo de datos nvarchar en datetime produjo un valor fuera de intervalo. La conversión del tipo de datos nvarchar en datetime produjo un valor fuera de intervalo. Se terminó la instrucción. Se terminó la instrucción. Se terminó la ...
David Titkemeyer  · 

Page Title on Homepage not displaying correctly

Websites & Themes
The page title (the <title> tag in <head> section) displays "External Website Ads" rather than the Page Title I have set in Page Properties. Any ideas on how to correct this?
Cody Long  · 

Sender Email address

Community Troubleshooting
Hello, I am trying to send an email through Rock and it ignores my "from address" email and just defaults to the organization email. My email is in the safe sender list. Any ideas how to change this? Thanks
S R  · 

Populate Address Field Type in a Workflow

General Use
We are building a Workflow to handle Connection Card Entry.  I have various fields on the form (First, Last, Phone, Email, etc.) including Address.  If we are keying a Connection Card for someone who is already in the system, I want to display the Address information.  The Address field in the workflow is an Address Field Type.  I can't figure out how to write the existing Person's home address into this field.I've tried it using different text fields (Address, City, State...
Doug Curlee  · 

New fields in Batch Transaction Entry

General Use
There are two new (and unnecessary) fields in the Finance > Batches > Transaction detail page - Non-Cash Asset Type and Fee. This is slowing down an already cumbersome process of manually entering donations into rock.What is the best way to customize this page to only prompt the user for the fields that are actually used?
Wayne Johnson  · 

Upgrade to Rock v15 - left us without use of Rock

Community Troubleshooting
Anyone ever have the screen just go blank after an update? We upgraded from v13.5 to 14.4 (whatever was the latest version before 15). After Rock  rebooted, admin.epic.church now just shows the color bar across the top of the page and everything below it is blank. Any ideas on what the problem is? We upgraded fine with our sandbox instance. 
Joanne Domagala  · 

Server Error in Application after upgrading to 6.0

Community Troubleshooting
Description Application Error after upgrading to 6.0. I had a 5.x version of Rock hosted on a shared hosting. Today, I migrated it to Azure. Then performed a Rock update to 6.0. After clicking the restart button, at the end of the update, I am being taken to a .net Application error page. Steps to Reproduce Migrated to Azure - All fineUpgraded Rock from 5.5 to 6.0Clicked on Restart at the end of the upgradeExpected behavior: Login screen Actual behavior: I am unable to fetch the Application...
Gladson Jacob  · 

Setting Security on the New Family page

General Use
We have a data team that enters all new families, so i don't want the rest of the staff to be able to add new records.  It looks like the 'Staff Role' has view only access to the new family page, but when I log in as a staff member, I can add records.  How do I limit this to just our data team?  Thanks!
Teresa Bice  · 

Adding Summary field to contribution statement

Community Troubleshooting
I have been trying to add the transaction summary field to a contribution statement to show notes that our staff makes in regards to a gift on the donors statement. The field seems to be in the application, on line 177 in the source (see below) . Each time I put the "Summary (detail summary)" in the statement and save it - and try to run that Statement with the statement generator - I get an error. Any one have any ideas on this? (https://github.com/SparkDevNetwork/Rock/blob/develop/Applica...
Austin Spooner  · 

Windows Check-In Client freezes

General Use
I am running the Windows Check-In client on a fairly new windows 7 laptop. Everything works great until a family is clicked. The client seems to freeze before pulling up the family. This only happens about 1/2 the time, the other times, it works fully through printed labels and everything. Is anyone else having this issue?
Jackie Powers  · 

Getting stuck in the db configuration stage

General Use
I have gone through the process of settingup my machine for rock instalattion including db setup. I have so far been unable to get Rock to pass the environment checks (not getting the pass screen) I have gone over the entire instalation process a few times and have not been able to identify the issue. Running it on a win 2012 vm with sql sever 2012.   Running a connection test to the db via ODBC returns a successful test completion  
Sogo Bolumole  · 

PastorsLine vs Rock for info requests (versus transactional sms messages)

General Use
Hello All!Thanks as always for reading the post. As an IT professional who has joined a church AFTER the Rock implementation, there's a lot of processes that have been churning away here and have not needed any attention.  We use Rock for texting event attendees, notification of upcoming events, etc. We use PastorsLine for short code inquiries, such as "Text ISAIDYES to 77411."Id like to ask the wider audience - Rock can most likely handle the shortcake work as well - but two specific qu...
Bryan Cole  · 

Attendance For Worship & Groups

General Use
I am having a problem getting Attendance to work (at least the way I am thinking it should work). I would like to track attendance for both our Sunday morning worship service and Wednesday evening classes. I set up groups for both of these and have enabled group attendance options for them. I can go to "Group Viewer," select the "Sunday Worship" group, and click on the "Attendance" button. I am able to add attendance for a date and it shows all the weeks from the time I set up the schedule (...
Matt McCoy  · 

Commas in Multi-Select Field List

Community Troubleshooting
Apologies if this has already been asked as I did not see it when I ran a search.I would like to create a Multi-Select which contains items with commas in them.Example: Option 1 - Apples, Pears & Peaches Option 2 - Oranges, Tangerines & GrapefruitsOf course, typing the options like this (Apples, Pears & Peaches, Oranges, Tangerines & Grapefruits) will give me a Multi-Select like this:Option 1 - Apples Option 2 - Pears & Peaches Option 3 - Oranges Option 4 - Tangerines &am...
Marlon Dyce  · 

Rock API Access to ContentChannelItems Attributes

Developing
Hello, As we are continuing to play with Rock I had some questions about the API come up. Perhaps it is just because I do not fully understand it yet. Is it possible to get the Content Channel Items along with their custom item attributes in the API? From watching the video and reading some of the documentation I have found I would think that this command should work: http://localhost/api/ContentChannelItems?$expand=Attributes, AttributeValues. However, all I get back is "Bad Request," ...
Nate Hoffman  · 

Group Tree View block not showing small groups

Community Troubleshooting
For some reason small group sections and small groups will not show up on our group tree viewer. If I go in to edit the block they are checked but just won't show up. The vanished from both the small group page I created and the default group page that came installed in Rock. Has anyone else had anything like this happen? Any ideas how to get them to show up again?   Update: As I try searching for specific small groups and choosing them it goes into a really long loading time and e...
DJ Grick  · 

Moved Rock now Can't Access

Developing
Hello,We originally installed Rock on our root folder, but then moved it into a subfolder so we could install WP as the main site.Now I cannot access the rock admin area. We have little knowledge on what to do so any pointers or advise on where to begin to rectify what I have done, would be greatly appreciated.Thanks
Brad Kemp  · 

Creating list of kids in a check-in class

General Use
I'm trying to understand the concept with how the check-in information is stored in Rock.  I understand that children aren't actually put in a check-in group when they check in.  So how do I create reports or lists of who is in what class?  Is the only way to display this information by using the attendance analysis tool?  Or is it possible to set up a data view to show this info?  I need to be able to print out lists of who is in what class so they can check them off...
Jonathan Carlson  · 

Runtime Error but no recent updates

Community Troubleshooting
I just got back from vacation (two hours ago) and had an e-mail from our pastor stating Rock is down. We are getting a Runtime Error. Switching to remove the custom error page doesn't help. We are just told the resource is unavailable.  The exemption Log file has this on repeat for about 2 days (database name removed): 4/10/2017 10:13:45 PM,System.Exception,"Error occurred during application startup" 4/10/2017 10:13:45 PM,System.Data.DataException,"An exception occurred while initia...
DJ Grick  · 

Payment Gateway through PayPal Payments Instead of PayFlow

General Use
I talked with PayPal and they said we could set up a PayPal Payments Pro account as a nonprofit rather than a PayFlow Pro account so then they would take care of all the payments rather than having to set up an Internet Merchant Account at a bank.  They said a Payments Pro account includes a PayFlow Pro account with it for free.  Fees for nonprofits are 2.2% + $0.30 per transaction + $30/month for the Payments Pro account + $10/month for the recurring billing with no set up or termi...
Jonathan Carlson  · 

PayFlow Pro - Expired Cards on Recurring Profiles

General Use
For those of you who are using Rock giving with PayFlow Pro - how do you handle expired credit cards on recurring profiles?  Once those cards expire, the transaction just fails every time until the person goes in and updates it.  The person gets an email from PayFlow Pro (that we've customized with a link to update their recurring profile) but it doesn't give the reason (and seems to often be ignored...) We'd like to be proactive and let people know the credit card on their recurri...
Bronson Witting  · 

Group id

Community Troubleshooting
Please, Where do I find a group Id?I am getting the following error: 'Group does not have a default value for groupId' If someone can point in the right direction in finding a group I'd?thank u
Miqueas Nieves  · 

Previous Name

Community Troubleshooting
I'm having trouble finding where to put a previous name for women in their profile. The Rock documentation says it should be in the person's profile under advanced settings, but it is not showing up when I look. Any help would be appreciated.
S R  · 

URL link in Registration forms

Community Troubleshooting
Hello! I have a registration I am setting up for our Student Ministries for their Winter Escape Weekend.  They need to go to the host website and print off a waiver that they need to then bring with them and must have prior to them getting on the bus.  I noticed in the forms section there is a Registration Attribute that is URL link.  So I put the website in that spot.   However, when I test the registration, that spot is blank? Am I mis-understanding what t...
Amber McCoy  · 

Locked out of external website

Community Troubleshooting
I'm embarrased to admit how it happened -- but in doing some updates to our website the domainname/page/1 is now innaccessible.  The security settings were modified on that page to be all users deny for view access. Is there anyway to revert this?  Please help! Thank you! Andrew
Andrew Lee  ·