Question

Photo of DJ Grick

0

Check-in lable orientation

2

I am working on setting up check-in to print but am running into an orientation issue. The labels are printing as if the labels feed landscaped but they actually feed portrait. 

The printer is a LP 2824 Plus and I am printing over the network using 2"x3" labels. 

I tried adjusting the printer preferences on the computer but the labels did not turn. Then I logged into the print server settings but the only orientation change available there is to flip 180`. 

As I was reading some articles on Zebra's website it seems that applications override computer settings. There was also reference to using the ^FW code to change orientation but I played with the one label and was unable to get this to happen. 

Has anyone gotten this to work? What am I missing? 

 

  • Photo of Frank Grand

    0

    Hey DJ,

    Were you ever able to get this resolved?

    • DJ Grick

      DJ Grick

      I was not with those printers. Eventually we switched to the GX...(i don't have the rest of the model number in front of me) and they worked great.

    • Photo of Jeremy Hoff

      0

      Hey DJ,

      Just to confirm, are you printing from the print server or directly?  

      Zebra printers need the orientation set in at least two areas of the print driver on windows print servers.  First under "Printing Defaults" as well as on the Printer itself.  Can you confirm that the orientation is configured in both places?  (Sorry I'm not in front of the settings at the moment, else I'd be a bit more clear...)

      Thank you,

      • DJ Grick

        DJ Grick

        Jeremy, I am printing from the print server.


        I have chanced the setting on the printing defaults. The printer only appears to has the option of changing the orientation 180` which won't solve much. But I might be looking at it wrong.

        • DJ Grick

          DJ Grick

          I have messed with setting several other times trying to get this to work but have been unable to. I am using the printers built in print server so I assume it would just be considered a network printer according to the manual.


          I have logged into the printer via it's IP address but have been unable to find any place in the settings to change the orientation of the label.


          I am assuming the setting needs to be changed either on the printer itself or from Rock but could be wrong. The manual says that the LP 2824 Plus was tested( https://www.rockrms.com/Rock/BookContent/10#printers ) but I am now also wondering what label size was used.