Can I install and test Rock on a Windows 7 or 10 computer? I tried downloading Rock RMS from GitHub but the size of the file was intimidating - it was more than 500 Mega Byte. Does it mean that to test Rock on a computer, one has to download that large file? What if after downloading the large file and after testing, how possible is it to move such a huge file from the computer to the Web host server? Is there no better way of installing and testing Rock on the computer first. How can a Windo...

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I placed this on the general question area, but in hindsight it is a trouble shooting problem, or a bug. Does anyone know why the Detail Images on External Website ADs do not extend 100%  I am using the same Images.  The main image goes the full 100% but not the detail image. Before the change to the way the ADs are done it worked fine. Thanks! Don

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We've recently begun setting up lay leaders with access to congregants in their area using the Group Toolbox. One use that's come up is that many of our congregant's records show no phone numbers even though the (mobile), (home), and (work) displays. Eventually tracked down the common denominator between each record experiencing this problem to be the thousands of people imported using Excavator when first implementing Rock. If I manually delete and re-add someone's phone numbers, the p...

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I have setup/config the Phone Country Codes (1.) and have entered my phone numbers (2.).  I can successfully call the numbers either via Skype on my computer or directly on my Mobile phone. The country code for Malaysia is actually +60, and all phone numbers in Malaysia start with 0.   E.g., calling from overseas will dial +60165515585.  Calling from Malaysia will dial 0165515585. Question #1.  Since it so happens that our country code ends with 0, which is the sa...

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So I’m getting the primary full error. Mac growth is set to 1000 MB, but currently it’s only atv400MB.  So I’m a bit confused.  Bellow is the error message.  Any help is appreciated.  An error occurred on the Rock RMS site on page: https://admin.thehousechurch.tv:443/page/3?returnurl=%252fDbUpdateException in EntityFramework MessageAn error occurred while updating the entries. See the inner exception for details. Stack Traceat System.Data.Entity.Internal.InternalCo...

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Rock is kicking out this exception when trying run Rock Cleanup Job.  System.Data.SqlClient.SqlException: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.  We are hosted on Azure, the Database is Standard SO 10 DTU. Virtual Server is Standard D4s v3 (4 vcpus, 16 GB memory) Any reason this would be so slow? Any way to speed things up?

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I know we aren't the only church that has special needs classes during Sunday mornings.  How do you all have your child check-in configured for the special needs (ours is called Special Friends)?  I thought I had it figured out by setting the Special Friends to be check-in by Ability but I was getting questions on everyone so I made some changes and I got most of the kinks worked out, I think.  However, my question is- Our Special Friends area doesn't have an age requirement/li...

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Hello,We're receiving 400 Bad Request responses when sending API requests to a customer RockRMS instance API. Note: We do not have configuration access to their instance, we maintain a third party integration that is authenticated to the api for their instance. The error is received when we attempt GET requests to the /api/Groups endpoint. The full response message is:"The query specified in the URI is not valid. The node count limit of '100' has been exceeded. To increase the limit, set...

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Okay so this is Rock related but not really one that will get a single right answer.  We are looking into setting up our own server rather than hosting. What does everyone recommend? We are a church of >5000.  (Note: i am aware of what Rock's Requirements are . I am looking for recommendations from happy customers not a list of specs.) :-)   

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Part of me wonders if this is just file corruption similar to https://www.rockrms.com/Rock/Ask/Troubleshooting/Questions/291 ... now that I've exhausted everything I could do on my own I'm going to turn to the community again. Our check-in labels aren't formatted quite correctly. NOTHING is showing up in any of the black bands at the top, legal/allergy notes are not showing up, the "Notes:" label is not showing up above the empty lines on the Notes Label, and on...

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We are a small church and are interested in Rock RMS.  All we really need is the membership and attendance portion of the system and it would only be used on two internal computers.  What I'm wondering is, is there any way to install on a Windows 10 system and the just allow that other computer to access the Rock?  I’ve read all the documentation and it only talks about installing on servers and setting network settings.  Any help or hints would be greatly appreciated.&nbs...

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How can I change the Contribution Statement functionality so that when a user clicks on '2018' for a Contribution Statement, it picks up all transactions between 4/1/2017 and 3/31/2018? It looks like the current functionality is using just 'year' values (1/1/yyy - 12/31/yyy) for the selection. The financial year in New Zealand goes from 1 April through to 31 March. Other countries also have start and end dates for their fiscal year that are different to the calendar year.    (See h...

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Rockstars,our office team is working diligently to get data into ROCK for using as our new CMS moving forward.  While we have given them a huge project, we are hoping that we can start utilizing some of the dataviews and reports to allow the Pastors to start meeting their objectives in their areas.one of these areas is connecting people with others in their age groups and marital status.  So young people that are single all have an event together, or young married couples, etc.while...

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Our small group coordinator asked me to create a page for each of our small groups hubs which lists all the groups in that hub, a description of the group, leaders names, leaders pictures(pulled from their profile), and meeting time/location. I have played with this some but am having group coming up with a best approach.  Our small groups are all the same group type (small groups) and the hubs over them are all the same group type (Small Group Hubs). The issue with the Dynamic Data...

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I just tested the Windows Check In client on a laptop I had upgraded to Windows 10. Once I click the Start button on the first screen, I get a blank white screen. A long click in the top left corner still closes it.

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I'm sure it's just something misconfigured in my browser, but when I access Rock beta via Chrome (33.something) on OSX (10.9.2) I get the following popup constantly: Does anyone know what I need to modify to stop this? I don't see the same via Chrome on Windows.  

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We are using the Mailgun provider to send our emails through Rock. Every once and a while the emails that go out are just full of random text and not what we sent. Has anyone else ran into this? Here is an example of an email that was sent through Rock: Here is how it was sent by Mailgun and how it looks in Yahoo / Outlook:Here is what the mail gun logs show they received from Rock and emailed out. Any help would be appreciated.   

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Hey Friends, Is there a way to make my home page rotator images full width? I would like to them to fill the screen edge to edge... no white border. Anyone done this or have ideas?  Here is an image of what I have currently. Thanks for your feedback.Aaron

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So after installing everything my pastor asked if there was a, like a lot of other church programs have, an app for his phone to access the directory of people.  That way he can either get directions to the people home, or write any comments or update their account from the app while he is on his phone.  Also, is there a directory to see all the contacts in the database in a list? Instead of searching for each person, being able to go to a page that just lists all the contacts that ...

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I have been hunting through documentation, and experimenting with the check-in system for a while. I was wondering if anyone knows what the mechanism for checking-out a child is? How are they digitally released from the system, and is there any log of that? What processes do your other churches use to release children? UPDATE:This article was exceedingly helpful. http://shouldertheboulder.com/Article?id=557 I made a few custom tweeks to it, but nothing major. This is going to be the foun...

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I am finishing up the setup on our check-in system, but I have hit a wall. When running the client on a Windows Surface, everything is so small. It seems that there is so much real estate that is wasted in the interface. I would like to make everything about twice as big. I am wondering where the best place to do that is. Thanks for the help!

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I am finishing up the setup on our check-in system, but I have hit a wall. When running the client on a Windows Surface, everything is so small. It seems that there is so much real estate that is wasted in the interface. I would like to make everything about twice as big. I am wondering where the best place to do that is. Thanks for the help!

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I've tried to install the newest over 3000 scripts and added the code to give full access as well as the leaner copy I found in help section that has 1700 scripts.  Both stall out and stop with some files loaded on server but not enough to finish installation. I'm using winhost for my hosting. [Rock RMS Installer v2.0] Connected to server via: http://www.stpeterhamtramck.org Server Information IIS Version: Microsoft-IIS/8.5 .Net Version: 4.0.30319.42000 Operating System: Microsoft Window...

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My organization is a multi-language primarily English and Spanish. I foresee some of the administrators helping out needing a Spanish based dashboard and others in English. I also foresee some congregations needing a website in Spanish rather than English. Have yall talked about a development effort for this or what the possibilities are?   Thanks.

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We have campuses in four different time zones. I can't find a way to set the time zone for a campus, so I'm wondering how check-in will work for our locations that are in a time zone different to the one set in System Settings > System Configuration. Is it simply a case of setting the service time in the system time zone (e.g. if Rock uses UTC and we have a service in Uganda at 10am, the service time would be 7am) and then use a name for the service time which makes sense in that loca...

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