Please login to access all of the features of the Community Site.


    Send Attendance Reminders by Group Type

    This job sends reminders to group leaders to enter attendance for one group type. All individuals in the group with a role that has the 'Is Leader' setting will receive this reminder. Each group type uses one of two attendance reminder jobs. A group type with Enable Attendance Reminder turned on is handled by the Send Group Attendance Reminders job, so this job only sends when that option is turned off (unchecked). If the option is on, this job stops with a warning and sends nothing for that group type. The group type also needs Enable Attendance Tracking turned on.

    A couple of key configuration options for this job are:

    • Group Type: The group type that the reminders are for.
    • System Communication: The system communication that you would like to use for sending the reminder. Rock ships with a Group Attendance Reminder system communication for this purpose.
    • Send Reminders: By default, a reminder will always be sent the day the group meets. By adding values here, you can configure additional reminders if the attendance has not been entered. For instance, entering 2,4 would send reminders two and four days after the group has met if no attendance has been entered.
    • Send Using: Choose whether the reminder should be sent via SMS text message, email or either according to the group leader's preference. Group leaders can set their preference in the Group Leader Toolbox.
    • Campuses: You can select one or more campuses to only send reminders for groups associated with that campus. This does require that the groups are tied to a campus.
    • Parent Group: If you choose a group here, reminders will only be sent to groups that are children (and grandchildren, etc.) of the selected group.

    Note that the attendance reminder options in the Attendance Notifications section of the group type (Enable Attendance Reminder, Attendance Reminder Communication, Attendance Reminder Lead Time and Attendance Reminder Follow-Up) apply only to the Send Group Attendance Reminders job. This job uses the settings listed above.

    Warning

    SMS Job Errors
    If the reminder job is configured for SMS, and if a person's communication preference is SMS but they don't have an active/valid SMS number, then the job will record an error. Similarly, if the job can't find the SMS configuration it needs, then it will also record an error message to the job's status/history message.