The Emotional Intelligence, or EQ, Assessment is a measure of individuals’ developed skills in understanding the emotions of themselves and others, and appropriately harnessing their emotional responses. Most people learn a habitual approach to emotions based on what they saw demonstrated early in their lives. EQ is not static but can be developed through intentional effort and practice over time. This assessment will provide a ranking of high, medium or low for each of the six EQ measurements. This is searchable through Data Views. If, for instance, you want to search for people in your database who scored high on ‘Others-Awareness’ for a new hospital visitors volunteer team, you would create a person Data View and select the attribute ‘Others-Awareness’ with a value of ‘High’. Each of the six EQ measurements is described below. Taking EQ The EQ assessment is similar to the format of the Spiritual Gifts assessment. There is one statement with five multiple choice answers. Never, Rarely, Sometimes, Usually and Always. On the assessment you can only choose one answer for each question. The results have five categories with a line graph from 1 – 100 which shows where you land for each category. The five are Self Awareness, Self-Regulating, Others-Awareness, Others- Regulating, EQ in problem solving and EQ under stress. Primary Measurements Self-Awareness Self-Awareness is being aware of what emotions you are experiencing and why you are experiencing them. This skill is demonstrated in real time. In other words, when you are in the midst of a discussion or even a disagreement with someone else, ask yourself these questions: Are you aware of what emotions you are experiencing?Are you aware of why you are experiencing these emotions? Self-Regulating Self-Regulating is appropriately expressing your emotions in the context of the relationships around you. This doesn’t indicate suppressing emotions; rather the ability to express your emotions appropriately. Healthy human beings experience a full range of emotions and these are important for family, friends and co-workers to understand. Self-Regulating is learning to tell others what you are feeling in the moment. Others-Awareness Others-Awareness is being aware of what emotions others are experiencing around you and why they are experiencing these emotions. As with understanding your own emotions, this skill is knowing in real time what another person is experiencing. This skill involves reading cues to their emotional state through their eyes, facial expressions, body posture, the tone of voice and many other ways. Others-Regulating Others-Regulating is helping those around you express their emotions appropriately in the context of your relationship with them. This skill centers on helping others know what emotions they are experiencing and then asking questions or giving them permission to freely and appropriately express their emotions in the context of your relationship. Leadership Measurements The final two measurements are particularly useful for those who are in leadership roles. EQ in Problem Solving EQ in Problem Solving identifies how proficient you are at using emotions to solve problems. This skill requires first being aware of what emotions are involved in the problem and what is the source of those emotions. It also includes helping others (and yourself) express those emotions appropriately in the context of the situation. EQ Under Stress EQ Under Stress identifies how capable you are of keeping high EQ under high-stress moments; which is particularly challenging. This skill requires highly developed Self- and Others-Awareness to understand the impact of the current stress. It also involves being able to articulate the appropriate emotions under pressure which may be different from articulating them when not under stress.