For most organizations, the database of individuals in Rock will far exceed the number of people a specific staff person will know. Without tools to help filter relationships, personalizing touch points would be impossible. Rock's Following features help filter these relationships so that an individual can be made aware when life events occur with people they know.  

Following an Individual

The first step is to identify people you know. You can do this by clicking the Follow button below an individual's photo on their Person Profile page.

Bulk Following

Don't forget our friend, the bulk update tool. Bulk updates also allow you to add or remove a list of individuals from your following list.

Viewing Those You Follow

You can view a complete list of the people you follow under Login Status > My Settings > Following (the login status can be found in the top-right corner of the page). From this list you can manage the people you follow and remove any that may have been accidentally added.

Engaging Following

OK, now that you’re following people, let's use this data to build better connections. Following a person means you have a special interest in that person; that you care about what's going on in their lives. So, wouldn't it make sense that you'd want to know when it's their birthday or wedding anniversary, when they're joining a group or better yet that they were recently baptized? Rock makes this a snap!

You can configure what types of notification events you're interested in under My Settings > Following Settings (found under the login status in the upper-right corner). Here you can see a list of all the events you can be notified of.

Every day, Rock will determine if anyone on your following list has the configured notification events and will send you a personalized email of the results.

Rock Administrators can even set up new types of events that will be displayed here. But more on that in a minute.