View Recipient Details

Communication is personal, and Rock makes it easy to see how each individual engaged with your message. The Recipient Details tab shows exactly who received the message and how they interacted with it as if you were there when they opened it (but not in a creepy way!). This is especially useful when you want to track opens, clicks and delivery for specific people.

Recipient Details

You may have hundreds of recipients in a bulk email, so use ti ti-filter to sort and filter by column, or ti ti-adjustments-horizontal to add extra columns with details such as:

  • Age
  • Birthdate
  • Gender
  • Email
  • Custom Person Attributes

You can filter or sort these columns just like the main list.

And when you select a recipient, you’ll see the nittiest-grittiest details: when the message was delivered, if they opened it and whether they clicked a link.

Recipient Details

Note

Communication Transports Matter
The transport you use (for example, Mailgun) determines how much detail you’ll see in your analytics. Some providers offer in-depth metrics, while others only provide high-level data. For more on the differences between transports, see the Integrations chapter below.