Do you wish you had someone to handle small tasks like fixing typos, removing last names, or tidying up incoming prayer requests—but lack the resources? No problem! We have a solution for you. Rock has a built in artificial intelligence (AI) automation system that can streamline your process effortlessly. For example, it can transform a request like this: pls pray for my dad he sick n no money to buy medicine its so hard for us To this newly formatted request that is ready to be viewed publicly: Please pray for my dad; he is sick and has no money to buy medicine. It's so hard for us. With AI Automation, your prayer requests will be clear, polished, and ready for ministry without any extra work on your part. Configure AI Automations With an AI Provider, you can streamline prayer request management by automatically processing tasks each time a new request is submitted. These automations are configured on the Prayer Categories page under Administration > Settings > Prayer Categories. An active AI provider is required to use AI automations. Setting up AI Providers is covered in the Rock Admin Hero Guide. Settings can be customized for specific categories, or a parent category can be configured to pass its settings to child categories. Let's breakdown all the available options. AI Provider - Specifies which AI service will handle processing. If no provider is selected, the first active provider configured in Rock will be used. New providers can be added under Prayer Request Text Enhancement - Enables automatic corrections for minor formatting, spelling, and grammar to improve readability.Remove Names - Determines whether all names should be removed from the text or if only last names should be scrubbed.Classify Sentiment - Allows the AI provider to analyze and classify the emotional tone of the request. Rock includes a configurable list of sentiment values (such as Fear, Joy, Sadness, etc.) under the Sentiment Emotions Defined Type under Administration > Settings > Defined Types. When enabled, the sentiment appears as a colored label in the prayer request details. Auto Categorize - Simplifies the process for requesters by letting the AI automatically assign a category based on the available child categories.Enable AI Moderation - Enables AI to evaluate prayer requests for potentially concerning content using predefined Moderation Flags. These flags are stored in the ModerationFlags property within the Prayer Request (as seen under the 0 None (nothing detected)1 Hate2 Threat4 SelfHarm...32 Violent Moderation Alert Workflow Type - If Enable AI Moderation is activated and any moderation flags are detected, this setting triggers a special workflow for handling flagged requests. Check for Public Appropriateness - When enabled, the AI automatically evaluates whether the content is suitable for public viewing. If deemed inappropriate, the IsPublic flag is set to false to protect privacy and legal interests, and the FlagCount will increase by one.Child Categories Inherit Configuration - Allows child categories to automatically inherit AI automation settings from their parent category. This simplifies configuration by ensuring consistent AI settings across related categories. When setting up Prayer Categories you may be tempted to create a new child category for every type of prayer, but trust us—keep it simple and go only one level deep! Here’s why: Let’s say you break down the Nations category into 195 individual countries. If Nations (a child category) inherits settings from All Church (the parent), those settings won’t trickle down to Rwanda (a grandchild). That means you’ll have to manually configure all 195 nations. Yikes. On top of that, volunteers entering prayer requests for Rwanda need to locate the category. Make it easier for everyone, no grandchildren! WarningAI is Not PerfectAI can be a helpful tool to streamline tasks, enhance automation, and act as an additional safety net for detecting concerns—such as potential self-harm. However, AI is not foolproof. Always review and monitor AI-generated results carefully. Use AI as a support tool, not a replacement for human oversight, especially when handling sensitive or urgent matters. ImportantPrayer Request Default CategoryThe Prayer Request Entry block defaults to the "General" category, meaning the AI will only sort requests into its child categories. If you want the AI to categorize requests under a different parent category—like "All Church"—you need to select it as the Default Category in the block settings. This ensures the AI categorizes requests based on the chosen parent category’s subcategories. AI Disclaimers It can be nice to let your prayer team know when AI automation has modified a prayer request. To support this, the Prayer Session block and the Prayer Request Detail block include settings that allow you to display a disclaimer whenever AI modifications have been applied. The original, unaltered request can be seen in the internal Prayer Request Detail block when editing the prayer request. TipLastly...Even with all the AI magic, there’s a chance a prayer request might slip through the cracks or not get scrubbed enough. If you spot something that doesn't seem right, send us the original prayer request along with a screenshot of your AI settings. That way, we can fine-tune the system and help our AI get a little smarter.